Residential HVAC Sales & Service Specialist

A.B. May Heating, A/C, Plumbing & Electrical; Kansas City (MO); On-site; USD 54,000 - 78,000; Full time

Job summary

A.B. May Heating, A/C, Plumbing & Electrical in Kansas City invites you to join as an HVAC Selling Technician. Build trust with customers, explain system performance, and generate in-home sales opportunities for equipment, upgrades, and service plans.

This role requires 2+ years of residential HVAC service experience, a high school diploma or GED, and a valid driver's license. You'll work on on-site visits, perform preventive maintenance, and document all work using ServiceTitan or similar

Qualifications

• 2+ years of residential HVAC service experience.
• High school diploma or GED; technical training a plus.

Responsibilities

• Explain system performance and repair needs in everyday language.
• Present service options and promote upgrades or add-on products.
• Generate and close in-home sales opportunities for equipment, accessories, and service plans.
• Diagnose, service, and repair residential HVAC systems.
• Perform system cleanings, adjustments, preventive maintenance, and emergency repairs.
• Maintain compliance with EPA, OSHA, and safety standards.
• Document all work and recommendations using ServiceTitan or similar software.

Skills

Residential HVAC sales

Customer communication

On-call willingness

Education

High school diploma or GED

Tools

ServiceTitan

Job description

HVAC Selling Technician

Helping People Thrive for Over 60 Years!

A.B. May is Kansas City’s premier, family-operated plumbing service provider, delivering exceptional service for over six decades. Our success comes from our talented team, and we are committed to providing an environment with unmatched career opportunities in the industry.

Overview

HVAC Selling Technician

Helping People Thrive for Over 60 Years!

A.B. May is Kansas City’s premier, family-operated plumbing service provider, delivering exceptional service for over six decades. Our success comes from our talented team, and we are committed to providing an environment with unmatched career opportunities in the industry.

If you’re self-motivated, thrive in a fast-paced environment, and take pride in your work, we want you on our team!

• Build trust with customers by clearly explaining system performance and repair needs in everyday language
• Present service options, recommend system upgrades or replacements, and promote add-on products
• Generate and close in-home sales opportunities for equipment, accessories, and service plans
• Diagnose, service, and repair residential HVAC systems (air handlers, condensers, ductwork, thermostats, drainage, etc.)
• Perform system cleanings, adjustments, preventive maintenance, and emergency repairs
• Maintain compliance with EPA, OSHA, and company safety standards
• Accurately document all work and recommendations using ServiceTitan or similar field service software
  
  

What You Will Bring

• Proven success in Residential HVAC sales or in-home service recommendations
• 2+ years of residential HVAC service experience
• High school diploma or GED; technical training a plus
• Valid U.S. driver’s license with a clean driving record
• Ability to lift 50+ lbs and work in attics, crawlspaces, and rooftops
• Excellent communication skills, a customer-first mindset, and a drive to meet performance goals
• Willingness to participate in rotating on-call shifts
  
  

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to work in confined spaces (e.g., attics, crawl spaces, basements).
• Prolonged periods of standing, kneeling, and bending.
• Ability to work at heights (e.g., ladders, elevated plat forms).
• Manual dexterity to handle electrical tools and equipment.
• Ability to work in various weather conditions when performing outdoor installations.
  
  

Benefits

• Health Coverage: Employer-paid medical, dental, and vision plan options
• Insurance: Life, AD&D, and long-term disability included; optional short-term and gap coverage
• Savings Accounts: FSA and HSA contribution options
• Retirement: 401(k) available upon hire with employer match; Traditional and Roth options
  
  

Time Off & Perks

• Paid time off and holidays
• Paid parental leave
  
  

Growth And Training Opportunities

• Tuition Reimbursement
• On-going training and development
  
  

Requirements

• Valid Driver’s License (required)
• To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.
• B May is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.