HVAC Field Supervisor — Lead Install & Team Coaching

A.B May; Kansas City (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Above Average Pay

Medical Insurance

Dental Insurance

Vision Insurance

Short/Long-Term Disability

Life Insurance (Company/Voluntary)

401(k) with Company Match

Paid Time Off

On-site Fitness Center

Company Provided Vehicle

Job summary

A.B May is hiring an HVAC Install Supervisor to lead and coordinate installation teams at our Kansas City operation. You will oversee 8-10 technicians, ensure smooth morning starts, and promote high-quality installations.

Responsibilities include site visits, customer issue resolution, scheduling, and cross-training across sales and installation functions. You will mentor staff, enforce safety, and help maintain strong client relations while delivering exceptional service.

Qualifications

• 5+ years HVAC install and/or HVAC service experience.
• Boiler and/or Geothermal experience is a plus.
• Impeccable customer service skillset.
• Effective problem-solving skills to overcome obstacles.
• Ability to handle stressful situations with a calm, collected manner.
• Possesses initiative and can work with little supervision.
• Strong understanding of industry codes and safety practices.
• Ability to build lasting relationships with employees and customers.

Responsibilities

• Ensure morning process is carried out properly by all install personnel to promote smooth starts to installs.
• Visit job sites to check on installs and boost quality; provide help as needed.
• Assist with resolving upset customers.
• Support the install manager when they are out of the office.
• Provide temporary assistance to install team and help cover roles as needed.
• Identify training opportunities to improve install practices.
• Enforce safe work practices in warehouse and job sites.
• Cross-train in sales and installation processes to cover tasks if needed.
• Be reachable by phone to support technicians during issues.
• Gather feedback for 8-10 employees you will be managing to ensure proper development and coaching.
• Conduct jobsite visits with Sales Advisor/SellingTech as needed.

Skills

Customer service

Problem solving

Communication

Leadership

Time management

Job description

A.B May is hiring an HVAC Install Supervisor to lead and coordinate installation teams at our Kansas City operation. You will oversee 8-10 technicians, ensure smooth morning starts, and promote high-quality installations.

Responsibilities include site visits, customer issue resolution, scheduling, and cross-training across sales and installation functions. You will mentor staff, enforce safety, and help maintain strong client relations while delivering exceptional service.