HVAC Install Manager: Team Leader & Quality Coach

Socket.dev; Bartlett (TN); On-site; USD 85,000 - 120,000; Full time

Job summary

Socket.dev is seeking an HVAC Installation Manager to oversee the HVAC installation department, meeting gross margin targets and quality standards. You will conduct monthly 1:1s, organize weekly training, and lead daily crew coaching to deliver efficient, high-quality installations.

Responsibilities include signing off on JHA forms, ensuring 5-star reviews, and coordinating with staffing and operations to meet budget and customer expectations. Strong leadership and communication are essential.

Qualifications

• Inspire growth in team members and drive performance.
• Lead with clear communication and organization.
• Experience with ServiceTitan is helpful.

Responsibilities

• Conduct regular 1:1s for performance management and coaching.
• Review JHA forms and installation checklists for quality and satisfaction.
• Lead leadership meetings: daily huddle, weekly L10, monthly MOD.
• Develop quarterly training and implement weekly sessions.
• Perform weekly ride-alongs for coaching installers.
• Coordinate customer concern process to ensure satisfaction.
• Coordinate with Warehouse and Fleet for monthly inspections.
• Handle other duties as assigned.

Skills

Team leadership

Performance coaching

Communication

Organization

Problem solving

Tools

ServiceTitan

Job description

Socket.dev is seeking an HVAC Installation Manager to oversee the HVAC installation department, meeting gross margin targets and quality standards. You will conduct monthly 1:1s, organize weekly training, and lead daily crew coaching to deliver efficient, high-quality installations.

Responsibilities include signing off on JHA forms, ensuring 5-star reviews, and coordinating with staffing and operations to meet budget and customer expectations. Strong leadership and communication are essential.