HVAC Install Coordinator

Cooling Unlimited, Inc.; Reading (MA); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision

Company-paid disability

Company-paid life insurance

401(k) with 3% match

Paid sick leave

7 paid holidays

Vacation time

Paid birthday off

Job summary

Cooling Unlimited, Inc. in Reading, MA is seeking an organized HVAC Installation Project Coordinator to keep residential installations on schedule and details under control.

You will be the connection point between installation teams, customers, sales, vendors, subcontractors, and office staff, handling job prep, updates, and permits.

The role emphasizes coordination, communication, and problem-solving in a fast-paced environment, with opportunities to impact project success.

Qualifications

• 2+ years in an office or administrative role.
• Scheduling or coordination experience.
• Project coordination or dispatch experience.
• Home-services or trades experience.
• ServiceTitan experience.

Responsibilities

• Maintain daily installation schedules.
• Prepare job folders and paperwork.
• Coordinate permits and inspections.
• Arrange subcontractors and outside resources.
• Communicate schedules and changes.
• Keep customers updated on project details.
• Coordinate information between office and field teams.
• Follow up with homeowners after sales and installations.
• Track project details and outstanding items.
• Work closely with the Installation Manager.

Skills

2+ years experience

Scheduling experience

Project coordination

Home services

ServiceTitan experience

Multi-line phone

MS Office

Mapping/Route planning

Tools

ServiceTitan

Job description

HVAC Installation Coordinator

$23-$27/Hour | Reading, MA | Full-Time

Monday-Friday | 7:30 AM-4:30 PM

Keep Every Installation Moving

Cooling Unlimited has been serving homeowners throughout Middlesex County for nearly 40 years. We're growing our team and looking for an organized, proactive HVAC Installation Project Coordinator to help keep residential installation projects on schedule and the details under control.

You’ll be the connection point between the installation team, customers, sales, vendors, subcontractors, and office staff. From preparing a job before installation to keeping everyone updated when plans change, you’ll help make sure projects move smoothly from start to finish.

If you're naturally organized, communicate well, and like being the person who keeps everything on track, this could be a great fit.

Your Role in the Operation

You’ll help manage the details that keep our installation department running efficiently:

• Maintain daily installation schedules
• Prepare job folders and paperwork
• Coordinate permits and inspections
• Arrange subcontractors and outside resources
• Communicate schedules and changes
• Keep customers updated on project details
• Coordinate information between office and field teams
• Follow up with homeowners after sales and installations
• Track project details and outstanding items
• Work closely with the Installation Manager

You’ll Work With a Lot of Moving Parts

No two days will look exactly the same. You may be updating a schedule one minute, coordinating an inspection the next, and helping a homeowner understand a schedule change shortly after.

The right person will be:

• Organized and detail-oriented
• Responsive and dependable
• Comfortable juggling priorities
• Confident communicating by phone and email
• Able to work independently
• Comfortable in a fast-paced environment
• Quick to spot and address problems

Desired Qualifications:

• 2+ years in an office or administrative role
• Scheduling or coordination experience
• Project coordination or dispatch experience
• Home-services or trades experience
• ServiceTitan experience
• Multi-line phone experience
• Microsoft Word, Outlook, and Excel skills
• Mapping or route-planning experience

What You’ll Earn

$23-$27/hour based on experience

Occasional overtime may be required during busy seasonal periods.

Benefits

• Medical insurance - 50% company-paid
• Dental and vision - 50% company-paid
• Company-paid short- and long-term disability
• Company-paid life insurance
• 401(k) with 3% company match
• Paid sick leave
• 7 paid holidays
• Vacation time
• Paid birthday off

Make the Details Happen

Great installations start with great coordination. When schedules are accurate, paperwork is ready, customers are informed, and the field team has what they need, the entire operation runs better.

If you're the type of person who keeps things organized, communicates before problems arise, and takes pride in getting the details right, we want to meet you.