HVAC Inside Sales Pro — Counter & Contractor Support

Laphcc; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Paid vacation and holidays

401(k) with company match

Opportunities for training and career

Career advancement

Job summary

Benoist Brothers Supply Co. in Fenton, Missouri is seeking a knowledgeable Inside Sales Representative (Counter Sales) to assist HVAC contractors and trade professionals at the sales counter and over the phone.

You'll process orders, recommend products, coordinate with the warehouse, and help maintain a clean, organized counter while building lasting relationships with customers. This role offers competitive pay, a comprehensive benefits package, and opportunities for training and career

Qualifications

• HVAC experience preferred in contractor or wholesale settings.
• Shopping and customer service experience a plus.
• Ability to learn distributor software.

Responsibilities

• Assist HVAC contractors and trades at the sales counter and over the phone.
• Process customer orders accurately and efficiently.
• Recommend products, accessories, and replacement parts.
• Research product availability, pricing, and technical information.
• Coordinate with warehouse staff to ensure timely order fulfillment.
• Maintain organized displays and a clean counter area.
• Build strong relationships with new and existing customers.
• Handle returns and warranty inquiries professionally.
• Support branch operations and collaborate with teammates.

Skills

HVAC industry experience

Communication skills

Multitasking

Basic computer skills

Tools

Distributor software

Job description

Benoist Brothers Supply Co. in Fenton, Missouri is seeking a knowledgeable Inside Sales Representative (Counter Sales) to assist HVAC contractors and trade professionals at the sales counter and over the phone.

You'll process orders, recommend products, coordinate with the warehouse, and help maintain a clean, organized counter while building lasting relationships with customers. This role offers competitive pay, a comprehensive benefits package, and opportunities for training and career