Inside Sales Associate

Young Supply Company; Fenton (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid vacation and holidays

401(k) with company match

Opportunities for training and career

Stable, family-oriented company with a

Job summary

Benoist Brothers Supply Co. in Fenton, MO is seeking a knowledgeable Inside Sales Representative (Counter Sales) to join our team.

This role focuses on serving HVAC contractors and trade professionals at the counter and via phone, processing orders, and building long-term relationships in a fast-paced wholesale environment. The ideal candidate has HVAC experience, strong communication skills, and a customer-first mindset.

Qualifications

• HVAC industry experience preferred.
• Counter sales, inside sales, parts sales, or customer service experience a plus.
• Strong communication and interpersonal skills.
• Ability to multitask in a busy environment.
• Basic computer skills and ability to learn distributor software.
• Positive attitude, dependable work ethic, and team-first mindset.
• Ability to lift up to 50 pounds occasionally.

Responsibilities

• Assist HVAC contractors and trade professionals at the sales counter and over the phone.
• Process customer orders accurately and efficiently.
• Recommend products, accessories, and replacement parts based on customer needs.
• Research product availability, pricing, and technical information.
• Coordinate with warehouse staff to ensure timely and accurate order fulfillment.
• Maintain organized displays and a clean, professional counter area.
• Build strong relationships with new and existing customers.
• Handle returns, warranty inquiries, and order issues professionally.
• Support branch operations and work collaboratively with teammates.

Skills

HVAC experience

Counter sales

Customer service

Communication skills

Multitasking

Computer skills

Team player

Lifting 50 lbs

Tools

Distributor software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Regular Inside Sales Fenton, MO, US

3 days ago Requisition ID: 1279

Benoist Brothers Supply Co. – Fenton, MO

Benoist Brothers Supply Co. is seeking a knowledgeable, customer-focused Inside Sales Representative (Counter Sales) to join our Fenton, Missouri branch. This role is ideal for someone with HVAC experience who enjoys helping contractors, building relationships, and providing exceptional customer service in a fast-paced wholesale distribution environment.

As the face of our counter, you'll assist customers with product selection, process orders, coordinate with the warehouse, and help keep our customers productive and successful.

Responsibilities

• Assist HVAC contractors and trade professionals at the sales counter and over the phone.
• Process customer orders accurately and efficiently.
• Recommend products, accessories, and replacement parts based on customer needs.
• Research product availability, pricing, and technical information.
• Coordinate with warehouse staff to ensure timely and accurate order fulfillment.
• Maintain organized displays and a clean, professional counter area.
• Build strong relationships with new and existing customers.
• Handle returns, warranty inquiries, and order issues professionally.
• Support branch operations and work collaboratively with teammates.

Qualifications

• HVAC industry experience preferred (contractor, wholesale distribution, or related field).
• Previous counter sales, inside sales, parts sales, or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Ability to multitask in a busy environment.
• Basic computer skills and the ability to learn distributor software.
• Positive attitude, dependable work ethic, and team-first mindset.
• Ability to lift up to 50 pounds occasionally.

What We're Looking For

• Enjoys working directly with customers.
• Understands HVAC equipment, parts, and supplies.
• Solves problems quickly and accurately.
• Takes pride in providing outstanding service.
• Wants to build long-term relationships with customers and coworkers.

What We Offer

• Comprehensive benefits package
• Paid vacation and holidays
• 401(k) with company match
• Opportunities for training and career advancement
• Stable, family-oriented company with a strong reputation in the HVAC industry

Benoist Brothers Supply Co. Inside Sales / Counter Sales Representative Location: Fenton, MO

Benoist Brothers Supply Co. is an Equal Opportunity Employer.