HVAC Inside Sales & Counter Specialist

Young Supply Company; Fenton (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid vacation and holidays

401(k) with company match

Opportunities for training and career

Stable, family-oriented company with a

Job summary

Benoist Brothers Supply Co. in Fenton, MO is seeking a knowledgeable Inside Sales Representative (Counter Sales) to join our team.

This role focuses on serving HVAC contractors and trade professionals at the counter and via phone, processing orders, and building long-term relationships in a fast-paced wholesale environment. The ideal candidate has HVAC experience, strong communication skills, and a customer-first mindset.

Qualifications

• HVAC industry experience preferred.
• Counter sales, inside sales, parts sales, or customer service experience a plus.
• Strong communication and interpersonal skills.
• Ability to multitask in a busy environment.
• Basic computer skills and ability to learn distributor software.
• Positive attitude, dependable work ethic, and team-first mindset.
• Ability to lift up to 50 pounds occasionally.

Responsibilities

• Assist HVAC contractors and trade professionals at the sales counter and over the phone.
• Process customer orders accurately and efficiently.
• Recommend products, accessories, and replacement parts based on customer needs.
• Research product availability, pricing, and technical information.
• Coordinate with warehouse staff to ensure timely and accurate order fulfillment.
• Maintain organized displays and a clean, professional counter area.
• Build strong relationships with new and existing customers.
• Handle returns, warranty inquiries, and order issues professionally.
• Support branch operations and work collaboratively with teammates.

Skills

HVAC experience

Counter sales

Customer service

Communication skills

Multitasking

Computer skills

Team player

Lifting 50 lbs

Tools

Distributor software

Job description

Benoist Brothers Supply Co. in Fenton, MO is seeking a knowledgeable Inside Sales Representative (Counter Sales) to join our team.

This role focuses on serving HVAC contractors and trade professionals at the counter and via phone, processing orders, and building long-term relationships in a fast-paced wholesale environment. The ideal candidate has HVAC experience, strong communication skills, and a customer-first mindset.