HVAC Inside Sales & Counter Support — Growth Path

Daikin Group; Tampa (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Daikin Comfort Technologies Distribution, Inc. in Tampa, FL seeks a professional CSR/Inside Sales Representative to support branch operations. The role involves selling products, handling orders, and delivering exceptional service across counters, phone, email, and fax.

You will educate customers on HVAC products, coordinate with manufacturing and distribution, and help grow sales while maintaining strong customer relationships. Training and growth opportunities are available.

Qualifications

• Extensive knowledge of HVAC equipment and products.
• Proficiency with Microsoft Office and basic database apps.
• High school diploma or GED; HVAC certification preferred.

Responsibilities

• Sell organization products and services to new and existing customers.
• Handle orders, quotes, and delivery dates accurately.
• Provide excellent customer service by phone, email, or in person.
• Communicate product launches and promotions to customers.
• Educate customers on product terminology, features and benefits.
• Troubleshoot issues and coordinate with departments to resolve problems.
• Meet established sales quotas and maintain accounts.
• Train and mentor new CSR/ISR teammates.
• Maintain records and prepare sales activity reports.
• Expand HVAC product knowledge and stay current with industry trends.

Skills

HVAC knowledge

Microsoft Office

Customer service

High-volume handling

Verbal communication

Written communication

Organizational skills

Attention to detail

Relationship building

Strong work ethic

Education

HS diploma / GED

HVAC certification preferred

Tools

Microsoft Office

Database applications

Job description

Daikin Comfort Technologies Distribution, Inc. in Tampa, FL seeks a professional CSR/Inside Sales Representative to support branch operations. The role involves selling products, handling orders, and delivering exceptional service across counters, phone, email, and fax.

You will educate customers on HVAC products, coordinate with manufacturing and distribution, and help grow sales while maintaining strong customer relationships. Training and growth opportunities are available.