HVAC Inside Sales & Counter Specialist

Benoist Brothers Supply Company; Fenton (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid vacation and holidays

401(k) with company match

Opportunities for training and career

Stable, family-oriented company with a

Job summary

Benoist Brothers Supply Co. in Fenton, MO is seeking an experienced Inside Sales Representative (Counter Sales) with HVAC knowledge to assist contractors and trade professionals at the counter and over the phone. You will process orders, recommend parts, and help keep customers productive.

The role emphasizes building relationships, delivering friendly service in a fast-paced wholesale environment, and collaborating with teammates to ensure accurate order fulfillment.

Qualifications

• HVAC industry experience preferred (contractor, wholesale distribution, or related field).
• Previous counter sales, inside sales, parts sales, or customer service experience is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Assist HVAC contractors and trade professionals at the sales counter and over the phone.
• Process customer orders accurately and efficiently.
• Recommend products, accessories, and replacement parts based on customer needs.
• Research product availability, pricing, and technical information.
• Coordinate with warehouse staff to ensure timely and accurate order fulfillment.
• Maintain organized displays and a clean, professional counter area.
• Build strong relationships with new and existing customers.
• Handle returns, warranty inquiries, and order issues professionally.
• Support branch operations and work collaboratively with teammates.

Skills

HVAC experience

Counter sales/inside sales

Strong communication & interpersonal

Team-first mindset

Lift 50 lbs occasionally

Basic computer skills

Job description

Benoist Brothers Supply Co. in Fenton, MO is seeking an experienced Inside Sales Representative (Counter Sales) with HVAC knowledge to assist contractors and trade professionals at the counter and over the phone. You will process orders, recommend parts, and help keep customers productive.

The role emphasizes building relationships, delivering friendly service in a fast-paced wholesale environment, and collaborating with teammates to ensure accurate order fulfillment.