HVAC Inside Sales Consultant

Trustal Recruiting; Orrville (OH); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Base salary guarantee

Uncapped commission

Paid time off

401(k) plan

Medical/Dental/Vision

Job summary

Aire Serv of Northeast Ohio is seeking an Inside HVAC Sales Consultant to drive revenue from warm inbound leads. The role is 100% on-site in Orrville, OH, offering a guaranteed base salary and an uncapped commission structure designed to reach a six-figure OTE with strong performance.

The position emphasizes consultative phone sales, pricing proposals, and coordination with field teams to ensure timely installations and satisfied customers.

Qualifications

• 2–5 years in HVAC sales, service dispatch, or warranty coordination.
• Ability to close over the phone and handle objections.

Responsibilities

• Serve as primary owner for warm inbound home warranty leads.
• Close sales over the phone, educate customers on replacement vs repairs.
• Build pricing proposals via home warranty platform.
• Follow up to secure signed digital contracts.
• Coordinate with field staff and operations on scheduling.

Skills

HVAC knowledge

Phone closing

CRM Software

Inbound leads

Warranty claims

Tools

ServiceTitan

Job description

Inside HVAC Sales Consultant | $25K Base + Uncapped Commission ($100K+ OTE) | 100% Inbound Warm Leads

About the Company

At Aire Serv of Northeast Ohio, we have built a workplace rooted in transparent leadership, clear expectations, real advancement opportunities, and massive financial rewards. Our owner set out to build a company where he personally would want to work - a business where employees genuinely look forward to coming in, feel respected, and build lasting careers. We operate on radical transparency: every team member has the owner’s personal cell phone number, and regular meetings openly walk through company performance, revenue milestones, operational challenges, and bonus structures.

Having recently expanded across six territories, Aire Serv of Northeast Ohio is in full growth mode. We provide our team members with the stability of a trusted regional brand alongside the uncapped earning potential of an entrepreneurial business unit. If you want your hard work directly rewarded with substantial income and clear advancement, this is where you belong.

About the Role

Operating 100% on-site out of our Orrville, OH facility, the Inside HVAC Sales Consultant serves as the leader of a high-volume, dedicated business unit backed a large volume of pre-qualified, warm home warranty leads each year (approx. 700). There is zero cold calling, zero door-to-door prospecting, and very little windshield time putting wear-and-tear on your personal vehicle. Your day-to-day role balances two essential functions:

• The Replacement Engine (Your Commission Driver): Approximately 15% of inbound warranty claims involve systems that have suffered catastrophic failure. Your primary objective is consultative phone closing - educating homeowners on how to leverage their home warranty coverage to secure massive replacement discounts, often 20% or more. At an approximately 15% close rate, you will consistently exceed the six-figure mark in annual on target earnings (OTE).
• The Repair Engine (Your Operational Backbone): Roughly 85% of inbound warranty calls require parts repair rather than full replacement. You will evaluate technician diagnostic notes, price and order OEM/aftermarket replacement parts, handle warranty authorizations, and coordinate scheduling with our field staff and Operations Manager. This administrative workflow offset by your steady base salary.

To ensure immediate success, you will receive direct mentorship and specialized training from the premier Aire Serv operator in a nearby market who pioneered this exact warranty conversion model.

What's In It for You

• On-Target Earnings (OTE): 100,000 - 110,000+
• Guaranteed Base Salary: $25,000 / year - base safety net, paid weekly.
• Generous Commission Structure: Commission of $500-$1000 per closed replacement system depending on job scope and profitability.
• Additional Spiffs: For accessory sales.
• Onboarding Protection: Guaranteed $1,000/month commission draw for your first 60 days while ramping up and mastering the home warranty sales system.
• Comprehensive Benefits: Medical, Dental, and Vision coverage available after 90 days.
• Paid Time Off (PTO): Generous accrued PTO program.
• Paid Holidays: 6 company-observed holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day).
• Retirement: 401(k) plan to build long-term wealth.
• Work-Life Quality: 100% office-based comfort—no crawling into hot attics, working in freezing crawlspaces, or dealing with winter road hazards.

Core Responsibilities

• Serve as the primary account owner for warm, inbound home warranty leads.
• Consult with homeowners facing system breakdowns, educate them on the economics of full replacement versus short-term repairs, overcome warranty friction, and close sales over the phone.
• Build precise system pricing proposals directly through the home warranty company platform.
• Execute rigorous follow-up workflows to answer questions, guide homeowners through financing, and secure signed digital contracts.
• Manage the uncommissioned repair workflow for non-converted claims: diagnose system failure reports, source OEM and aftermarket parts (compressors, heat exchangers, coils, control boards, TXVs), and secure warranty approvals.
• Coordinate installation and repair timetables seamlessly with field technicians and operations leadership.
• Maintain accurate customer interaction logs, statuses, and revenue pipelines in ServiceTitan.

Required & Preferred Experience

• Experience: 2 to 5 years of experience in HVAC parts counter sales, service dispatch, inside home service sales, or warranty claims coordination. Burnt-out field service technicians seeking a clean, office-based role with strong earnings are encouraged to apply.
• Technical Knowledge: Proven familiarity with HVAC system assemblies and terminology (heat exchangers, coils, compressors, TXVs, control boards) to order correct parts and credibly explain failure points to customers.
• Sales Background: Demonstrated phone closing ability and consultative objection-handling skills.
• CRM & Software Skills: Experience using customer databases; direct hands-on experience with ServiceTitan is a major plus.

Key Attributes for Success

• Grit & Volume Discipline: Ability to coordinate administrative repair logistics with high attention to detail without losing focus on lucrative closing opportunities.
• Tenacious Follow-Up: A closer who stays on top of open proposals, never lets deals stall, and follows through until signatures are secured.
• Consultative Communication: Exceptional ability to educate price-conscious warranty customers on the long-term value of total system replacement.
• Entrepreneurial Drive: A proactive professional who wants to take full ownership of a business unit and maximize uncapped earnings.

Why Join Us?

If you are tired of running calls in tricky conditions or grinding through dead-end cold calls, this role provides the ultimate upgrade. Aire Serv of Northeast Ohio pairs a guaranteed base safety net with warm inbound leads and a realistic mathematical path to six figures in your first year. With full executive transparency, elite regional mentorship, and rapid growth, as our new Inside HVAC Sales Consultant you hold the keys to running your own desk and maximizing your income.

Aire Serv of Northeast Ohio is an equal opportunity employer.