HVAC Inside Sales Associate - Customer-Focused Pro

Benoist-Brothers; Fenton (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Benoist Brothers is seeking an Inside Sales Associate in Fenton, MO to support in-store customer service, sales, and stocking for HVAC equipment, parts, and supplies. You will provide best-in-class service to contractors and process sales and telephone orders in a busy retail setting.

Ideal candidates have 1–3+ years HVAC experience, strong communication skills, and solid MS Office proficiency. The role emphasizes teamwork, organization, and a commitment to ethical business practices.

Qualifications

• 1-3+ years of work experience in HVAC
• Basic computer skills (MS Office)
• Ability to listen effectively
• Ability to clearly communicate verbally and via email
• Strong organizational and motivational skills

Responsibilities

• Provide best-in-class customer service to our contractors
• Process sales and other transactions in store
• Receive and fill telephone orders
• Attend regular training to maintain product knowledge
• Maintain clean work and inventory storage areas
• Treat customers and fellow team members fairly, honestly and with respect
• Demonstrate commitment to superior customer service and ethical business practices

Skills

HVAC experience

Customer service

Verbal and email communication

Tools

MS Office

Job description

Benoist Brothers is seeking an Inside Sales Associate in Fenton, MO to support in-store customer service, sales, and stocking for HVAC equipment, parts, and supplies. You will provide best-in-class service to contractors and process sales and telephone orders in a busy retail setting.

Ideal candidates have 1–3+ years HVAC experience, strong communication skills, and solid MS Office proficiency. The role emphasizes teamwork, organization, and a commitment to ethical business practices.