HVAC Field Service Manager: Growth & Safety

1008 Johnson Controls Inc.; Miami (FL); On-site; USD 92,000 - 115,000; Full time

Benefits offered by this job

Bonus plan

15 days vacation first year

401(k) plan

Medical insurance

Dental insurance

Vision care

Job summary

Johnson Controls in Augusta, Georgia seeks a service leader to direct a truck-based HVAC service team, focusing on profitability, safety and customer satisfaction.

You will manage day-to-day service delivery, staffing and development, and lead performance reviews while upholding our Zero Harm safety policy. The role offers a competitive salary, bonus plan, and comprehensive benefits, including 401(k), medical, dental, and vision care.

Qualifications

• Technical school training or equivalent in HVAC/building controls.
• 3+ years of management experience in a similar service-deliverable environment.
• Strong ability to prioritize work activities, manage scheduling, and lead a diverse team.
• Strong interpersonal, customer service, and negotiating skills.
• Demonstrated written and verbal communication skills.
• Basic financial accounting experience.
• Demonstrated proficiency in MS Office products and a basic Windows environment.
• Nice to Have Diploma in Electronic or Mechanical Systems.
• Two years of prior experience in the HVAC or building controls industry.
• Five or more years in a service management role directing a similar service-deliverable team.

Responsibilities

• Set and monitor gross margin and profitability goals for customer accounts.
• Drive L&M growth through Technicians and Team Leads.
• Lead execution of assigned service business, including warranty-related issues.
• Manage procurement and maintenance of fleet and tools inventory.
• Ensure consistency of delivery systems through supervision and audits.
• Review and approve L&M quotations.
• Support budgeting, forecasting and A/P-A/R activities.
• Maintain staffing levels, including hiring and training.

Skills

Management experience

HVAC knowledge

Customer service

Negotiation skills

Strong communication

MS Office proficiency

Team leadership

Education

Technical school training or equivalent in HVAC/building controls

Diploma in Electronic or Mechanical Systems

Job description

Johnson Controls in Augusta, Georgia seeks a service leader to direct a truck-based HVAC service team, focusing on profitability, safety and customer satisfaction.

You will manage day-to-day service delivery, staffing and development, and lead performance reviews while upholding our Zero Harm safety policy. The role offers a competitive salary, bonus plan, and comprehensive benefits, including 401(k), medical, dental, and vision care.