Field Service Manager, HVAC Trucks | Growth & Leadership

Johnson Controls, Inc.; Florida; On-site; USD 92,000 - 115,000; Full time

Benefits offered by this job

Bonus plan

Vacation days (15)

401(k) & comprehensive benefits

Job summary

Johnson Controls in Augusta, Georgia, seeks a service leadership professional to guide a truck-based HVAC service team. You will own day-to-day service delivery, manage staffing, and drive safety, quality, and profitability across a defined customer base.

The role emphasizes margin growth, client relationships, and team development, with responsibilities ranging from budgeting to performance reviews and compliance. A strong background in HVAC/service management is required.

Qualifications

• Three or more years of management experience in HVAC service.
• Strong interpersonal and customer service skills.
• Excellent negotiation and communication abilities.
• Experience with basic financial accounting.
• Proficiency with MS Office and Windows.
• Technical school training or equivalent HVAC/building controls background.
• Ability to prioritize and lead a diverse team.

Responsibilities

• Set and monitor gross margin and profitability goals for customer accounts.
• Drive L&M growth through Technicians and Team Leads.
• Lead service business execution, including warranty issues.
• Manage fleet and tools inventory procurement/maintenance.
• Ensure delivery system consistency through supervision and audits.

Skills

Management experience

Interpersonal skills

Customer service

Negotiation skills

Written and verbal communication

Financial accounting

MS Office

Education

Technical school training

Tools

MS Office

Job description

Johnson Controls in Augusta, Georgia, seeks a service leadership professional to guide a truck-based HVAC service team. You will own day-to-day service delivery, manage staffing, and drive safety, quality, and profitability across a defined customer base.

The role emphasizes margin growth, client relationships, and team development, with responsibilities ranging from budgeting to performance reviews and compliance. A strong background in HVAC/service management is required.