HVAC Field Service Manager

Opportunity Interactive; Phoenix (AZ); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health coverage contribution

401(k) plan with match

Take-home company vehicle

Job summary

Opportunity Interactive is seeking an HVAC Field Service Manager to lead a local team of technicians, coach through ride-alongs, manage diagnostics and ensure safety and quality. You will partner with dispatch to assign calls by skill and drive growth through ongoing training.

Ideal candidates have 10+ years in heavy commercial/industrial HVAC, strong communication, and certifications such as EPA 608 (NATE preferred). A take-home vehicle and competitive benefits are provided.

Qualifications

• Journeyman HVAC background with 10+ years of heavy commercial/industrial field experience.
• Proven ability to coach, communicate and build trust with technicians of different experience levels.
• EPA 608 Universal certification and a valid driver’s license (NATE certification preferred).

Responsibilities

• Coach technicians through ride-alongs, field observations, one-on-ones, skill sign-offs and practical development plans.
• Be available for technical questions and assist with difficult diagnostics as needed.
• Provide clear feedback, recognize good work and maintain safety, workmanship, documentation and customer care standards.
• Partner with dispatch and service leadership to match calls to technician skill while creating growth opportunities.
• Support onboarding, training, certifications and career-ladder advancement for technicians at every level.
• Review callbacks, warranty issues and customer escalations; coach the team toward stronger first-time fixes.

Skills

Coaching technicians

Leadership

Diagnostics

Safety

Communication

Team development

Education

EPA 608 Universal certification

NATE certification (preferred)

Job description

HVAC Field Service Manager

Field Leadership | Technical Coach | Team Development

COMPENSATION: $150,000 to $160,000 + performance incentives with earning potential of $180,000-$190,000 per year in total compensation| Monday-Friday | Field support and after-hours escalation as needed

Grow the technicians. Strengthen the team. Step in when it matters.

Local HVAC company is hiring a technical field leader who gets results by helping people improve. You will work directly with our technicians, build trust through consistent coaching and make sure every team member has a clear path to grow.

What You'll Own

• Coach technicians through ride-alongs, field observations, one-on-ones, skill sign-offs and practical development plans
• Be available for technical questions and assist with difficult diagnostics as needed
• Give clear feedback, recognize good work and hold consistent standards for safety, workmanship, documentation and customer care
• Partner with dispatch and service leadership to match calls to technician skill while creating opportunities for growth
• Support onboarding, training, certifications and career-ladder advancement for technicians at every level
• Review callbacks, warranty issues and customer escalations; coach the team toward stronger first-time fixes

What You Bring

• Journeyman-level HVAC service background with 10+ years of heavy commercial and/or industrial field experience and strong diagnostic ability
• Proven ability to coach, communicate and build trust with technicians of different experience levels
• Leadership experience as a lead technician, field supervisor or service manager preferred
• EPA 608 Universal certification, valid driver's license and a safe driving record
• NATE certification preferred; controls, hydronics, VRF, chiller or advanced commercial experience is valuable

Why Leaders Choose Us

• Company contribution toward health coverage
• 401(k) plan with company match
• Take-home company vehicle with fuel provided
• Family-owned and operated - local leadership without corporate layers
• Paid technical training, certification support and hands-on resources