HVAC District Technical Support/Sales Rep

U.S. Water Heating; Illinois; On-site; USD 82,000 - 132,000; Full time

Job summary

Rheem is seeking a District Technical Support/Sales Representative for the Upper Midwest. The role provides HVAC technical advice to distributors and dealers, with field-based duties near a major U.S. airport.

Travel about 50% of the time is required. Requirements include an Associate degree in a technical field, 5+ years HVAC experience, strong communication skills, and computer literacy. Prior training experience is a plus.

Qualifications

• Associates degree in a technical field is required.
• 5+ years direct HVAC or industry experience.
• Excellent verbal and written communication skills.
• Ability to present training to large groups.
• Computer literate and able to use standard software.

Responsibilities

• Provide advice on routine product installation and service issues; refer complex questions upward.
• Assist field team with rapid and accurate responses to sales inquiries and product questions.
• Train and promote product installation, service, diagnostics, and new product introductions to customers and dealers.
• Communicate customer feedback on product issues to improve quality and image of the division.

Skills

HVAC experience

Communication skills

Presentation skills

Computer literate

Travel readiness

Education

Associates degree in technical field

Job description

At Rheem, we are dedicated to bringing comfort to people’s lives. As a leading global manufacturer of heating, cooling, and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem - and help shape the future of products that impact lives—every day.

The District Technical Support/Sales Representative will provide HVAC technical advice and training to customers including distributors and their dealers on the proper application, installation, operation, and service of our products. This position will serve our Upper Midwest district. This position is field based within the Upper Midwest region and must be based near a major US airport.

• Provide advice regarding routine product installation along with service issues and refer more complex potential buyer’s questions to higher levels.

• Assist field organization with rapid and accurate responses to all sales target’s technical product inquiries.

• Maximize customer, distributor, and dealer sales by training and promoting the Company’s product installation methods, product service and diagnostic methods, and new product introduction.

• Communicate feedback from customers on any product problems, modifications, and alterations so as to help improve the overall image and quality of the Division’s products. Perform other duties as required.

• Associates degree in technical field

• 5+ years direct HVAC or industry experience

• Excellent verbal and written communication skills. Ability to present training to large groups.

• Computer literate

• Must be able to full perform physical functions of this role, including the ability to lift up to 50 pounds, crawl, and climb.

• Ability to travel roughly 50% of the time.

HOW TO STAND OUT:

• Bachelors Degree in related field

• Prior instructor/training experience preferred.

• NATE certifications preferred.

As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:

• Adapting
• Business Understanding
• Collaborating
• Communicating Effectively
• Continuously Improving
• Customer-Orientation
• Developing Self
• Focusing on Results
• Influencing
• Managing Relationships
• Managing Work
• Problem Solving & Decision Making

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

The pay scale for this position $82,300 - $131,600. Please note all pay ranges are broadly stated, and any final offer is dependent on factors such as location, direct experience, market guidance and internal equity, among other qualifying criteria.

#LI-NH1

#LI-Remote