HVAC District Technical Support/Sales Rep

Rheem Manufacturing Company; South Dakota; On-site; USD 82,000 - 132,000; Full time

Job summary

Rheem Manufacturing Company in the Upper Midwest is seeking a District Technical Support/Sales Representative to provide HVAC technical advice and training to distributors and dealers on installation, operation, and service of Rheem products.

This field-based role requires travel about 50% and must be based near a major US airport. It emphasizes training, product installation methods, and responsive support to help grow sales while ensuring customer satisfaction.

Qualifications

• Associates degree in technical field or equivalent technical education.
• 5+ years direct HVAC or industry experience.
• Excellent verbal and written communication skills. Ability to present training to large groups.
• Must be able to lift up to 50 pounds, crawl, and climb; field-based travel.
• Ability to travel roughly 50% of the time.

Responsibilities

• Provide advice regarding routine product installation along with service issues and refer more complex questions to higher levels.
• Assist field organization with rapid and accurate responses to all sales targets' technical product inquiries.
• Maximize customer, distributor, and dealer sales by training and promoting installation, service, diagnostics, and new product introduction.

Skills

HVAC experience

Communication skills

Travel 50%

Physical ability

Computer literate

Education

Associates degree in technical field

Job description

Job Description

At Rheem, we are dedicated to bringing comfort to people’s lives. As a leading global manufacturer of heating, cooling, and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem - and help shape the future of products that impact lives—every day.

The District Technical Support/Sales Representative will provide HVAC technical advice and training to customers including distributors and their dealers on the proper application, installation, operation, and service of our products. This position will serve our Upper Midwest district. This position is field based within the Upper Midwest region and must be based near a major US airport.

Responsibilities

• Provide advice regarding routine product installation along with service issues and refer more complex potential buyer’s questions to higher levels.
• Assist field organization with rapid and accurate responses to all sales target’s technical product inquiries.
• Maximize customer, distributor, and dealer sales by training and promoting the Company’s product installation methods, product service and diagnostic methods, and new product introduction.
• Communicate feedback from customers on any product problems, modifications, and alterations so as to help improve the overall image and quality of the Division’s products. Perform other duties as required.

Qualifications

• Associates degree in technical field
• 5+ years direct HVAC or industry experience
• Excellent verbal and written communication skills. Ability to present training to large groups.
• Computer literate
• Must be able to full perform physical functions of this role, including the ability to lift up to 50 pounds, crawl, and climb.
• Ability to travel roughly 50% of the time.

How To Stand Out

• Bachelors Degree in related field
• Prior instructor/training experience preferred.
• NATE certifications preferred.

As a Leader At Rheem, How You Achieve Results Is As Important As The Results You Achieve. While LEADING SELF, You Will Be Expected To Demonstrate The Following Competencies And Behaviors

• Adapting
• Business Understanding
• Collaborating
• Communicating Effectively
• Continuously Improving
• Customer-Orientation
• Developing Self
• Focusing on Results
• Influencing
• Managing Relationships
• Managing Work
• Problem Solving & Decision Making

Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

The pay scale for this position $82,300 - $131,600. Please note all pay ranges are broadly stated, and any final offer is dependent on factors such as location, direct experience, market guidance and internal equity, among other qualifying criteria.

About Us

At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives—every day.

Our Behavior Based Values Set Us Apart

• Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
• Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
• Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens
• Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability

Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.

For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.