HVAC Dispatch & Scheduling Coordinator

AccuAir, Inc.; Redmond (OR); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical and Dental (employee)

Paid Holidays

Paid Vacation

401k with company match

Sick Leave

Job summary

AccuAir Heating & Cooling in Redmond, OR is seeking a goal-minded office helper to support our technicians, customers, and office staff. This role focuses on answering phones, scheduling, and day-to-day administrative tasks, with an 8:00 am–5:00 pm schedule and occasional overtime.

The ideal candidate has at least 3 years of office experience, a high school diploma or GED, impeccable customer service, reliable attendance, and the ability to multi-task in a fast-paced environment.

Qualifications

• Impeccable customer service skills
• Ability to multi-task within a fast-paced environment
• Geographical knowledge of sales area or map reading skills
• 3+ years of office experience
• High school diploma or GED
• Regular and Reliable Attendance

Responsibilities

• Answer incoming calls and manage day-to-day scheduling
• Create department job files and generate reporting (daily/weekly/monthly)
• Contact clients regarding scheduling issues and coordinate with subcontractors and inspections
• Coordinate communication between service technicians, installers, field supervisors, customers, vendors, and the office

Skills

Customer service

Multi-tasking

Map reading

Office experience

Attendance

Education

HS diploma / GED

Tools

GPS software

Mapping software

Job description

AccuAir Heating & Cooling in Redmond, OR is seeking a goal-minded office helper to support our technicians, customers, and office staff. This role focuses on answering phones, scheduling, and day-to-day administrative tasks, with an 8:00 am–5:00 pm schedule and occasional overtime.

The ideal candidate has at least 3 years of office experience, a high school diploma or GED, impeccable customer service, reliable attendance, and the ability to multi-task in a fast-paced environment.