HVAC Dispatch & Operations Coordinator

Yellowstone Local; Auburn (WA); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Hands-on training

Career advancement opportunities

Job summary

Yellowstone Local is recruiting for an HVAC Coordinator based in Auburn, Washington. In this role, you'll be essential in maintaining smooth daily operations by dispatching technicians and managing schedules. The position offers a competitive hourly rate with full-time hours, and values teamwork and growth.

Applicants should have experience in customer service, excellent communication skills, and a detail-oriented mindset. Benefits include training, health coverage, and opportunities for advancement within the company.

Join a supportive work culture focused on efficiency and quality!

Qualifications

• 1-2 years of experience in a call center or customer service role.
• Must be authorized to work in the U.S.
• Available for a rotating Saturday schedule.

Responsibilities

• Dispatch HVAC technicians to service locations.
• Source and track OEM parts for ongoing jobs.
• Coordinate deliveries to job sites with designated runners.
• Manage scheduling for repairs and membership maintenance visits.
• Maintain and organize the Membership Database.
• Document project details and service updates with accuracy.

Skills

Customer service experience

Strong communication skills

Organizational abilities

Detail-oriented

Proactive problem-solving

Adaptability in fast-paced environment

Tools

ServiceTitan

Job description

Yellowstone Local is recruiting for an HVAC Coordinator based in Auburn, Washington. In this role, you'll be essential in maintaining smooth daily operations by dispatching technicians and managing schedules. The position offers a competitive hourly rate with full-time hours, and values teamwork and growth.

Applicants should have experience in customer service, excellent communication skills, and a detail-oriented mindset. Benefits include training, health coverage, and opportunities for advancement within the company.

Join a supportive work culture focused on efficiency and quality!