HVAC Dispatch Coordinator - Customer-Focused, 1st Shift

Lane Valente Industries; Phoenix (AZ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Paid Vacations

401(k) retirement plan with generous company match

Job summary

Lane Valente Industries is seeking a full-time HVAC Dispatcher in Phoenix, Arizona. In this role, you'll be responsible for delivering exceptional customer service by determining service needs, scheduling technicians, and maintaining detailed service records. The ideal candidate has previous dispatching experience and a high school diploma. Benefits include medical and dental insurance, paid vacations, and a 401(k) retirement plan with a generous company match.

Qualifications

• Requires a high school diploma; additional education is a plus.
• Previous dispatching/customer service experience is necessary.
• Ability to manage multiple tasks and maintain good customer relationships.

Responsibilities

• Communicate with customers to determine service needs.
• Schedule and notify service technicians of assignments.
• Maintain customer repair records and dispatching board.

Skills

Customer service skills

Multi-lined phone system handling

GPS tracking and dispatching software

Education

High school diploma

Job description

Lane Valente Industries is seeking a full-time HVAC Dispatcher in Phoenix, Arizona. In this role, you'll be responsible for delivering exceptional customer service by determining service needs, scheduling technicians, and maintaining detailed service records. The ideal candidate has previous dispatching experience and a high school diploma. Benefits include medical and dental insurance, paid vacations, and a 401(k) retirement plan with a generous company match.