HVAC Customer Support & Sales Specialist

Aire Serv of Fort Worth; Fort Worth (TX); On-site; USD 42,000 - 55,000; Full time

Job summary

A leading service provider in Fort Worth is seeking a Customer Service Representative who will be the first point of contact for customers. Responsibilities include handling service requests and customer complaints while exemplifying respect and courtesy. The ideal candidate should have at least two years of administrative experience, strong communication skills, and a detail-oriented mindset. This position offers a compensation range of $42,000 to $55,000 and various benefits depending on location.

Qualifications

• Minimum two years of administrative experience.
• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.

Responsibilities

• Receive incoming calls in a professional, timely, and courteous manner.
• Perform marketing and sales functions to sell additional work and earn business.
• Complete work orders, return customer calls, and respond to customer complaints.
• Maintain office services by organizing office operations and procedures.

Skills

Strong written and verbal communication skills

Detail-oriented

Data entry skills

Team player

General computer knowledge, including Microsoft Office

Job description

A leading service provider in Fort Worth is seeking a Customer Service Representative who will be the first point of contact for customers. Responsibilities include handling service requests and customer complaints while exemplifying respect and courtesy. The ideal candidate should have at least two years of administrative experience, strong communication skills, and a detail-oriented mindset. This position offers a compensation range of $42,000 to $55,000 and various benefits depending on location.