HVAC Customer Success & Sales Coordinator

Home Comfort Group; Post Falls (ID); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) with matching

Paid time off

Job summary

Bosch in the United States is seeking a Customer Service Representative to drive revenue and margin for residential and light commercial HVAC equipment. You will partner with House Accounts and York Dealers, building long‑term relationships while delivering exceptional service and sales support.

The CSR manages and coordinates orders—from entry to shipment tracking—while handling warranty, returns, and daily customer interactions.

Qualifications

• High School Diploma or equivalent.
• 5+ years of HVAC experience.
• 3+ years of customer service experience.

Responsibilities

• Order entry and shipment tracking
• Post-sale support as required
• Facilitate product returns and train customers on warranty processing
• Other duties as directed

Skills

HVAC experience

Customer service

Education

High School Diploma or equivalent

Tools

Salesforce

Microsoft Office

Windows

Job description

Bosch in the United States is seeking a Customer Service Representative to drive revenue and margin for residential and light commercial HVAC equipment. You will partner with House Accounts and York Dealers, building long‑term relationships while delivering exceptional service and sales support.

The CSR manages and coordinates orders—from entry to shipment tracking—while handling warranty, returns, and daily customer interactions.