HVAC Customer Service & Scheduling Specialist

Quark LLC; Kalispell (MT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Job summary

A local HVAC company is seeking a motivated Customer Service Representative to join their team in Kalispell, MT. This role involves handling customer inquiries, scheduling services, and maintaining records to ensure exceptional service delivery. The ideal candidate will have administrative experience, strong communication skills, and be detail-oriented. Join a supportive environment that values teamwork and offers opportunities for advancement. Compensation based on experience, plus bonuses and health benefits.

Qualifications

• Administrative experience preferred.
• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• Positive attitude and a team player.

Responsibilities

• Handle incoming calls and respond to customer inquiries.
• Schedule appointments for service and maintenance.
• Make outbound calls to follow up with customers.
• Maintain accurate customer records in our system.

Skills

Strong written and verbal communication skills

Detail-oriented

General computer knowledge

Administrative experience

Tools

Microsoft Office

Job description

A local HVAC company is seeking a motivated Customer Service Representative to join their team in Kalispell, MT. This role involves handling customer inquiries, scheduling services, and maintaining records to ensure exceptional service delivery. The ideal candidate will have administrative experience, strong communication skills, and be detail-oriented. Join a supportive environment that values teamwork and offers opportunities for advancement. Compensation based on experience, plus bonuses and health benefits.