HVAC Customer Care Specialist - Hybrid (Remote/In-Office)

Airtron Heating & Air Conditioning; Olde West Chester (OH); Hybrid; USD 23,000 - 34,000; Full time

Job summary

Airtron Heating & Air Conditioning is seeking a full-time Customer Service Representative to be the first contact for customers and ensure a high level of service. You will handle incoming calls, set appointments, and document concerns to support the team.

The position offers a hybrid schedule (8:00 am – 5:00 pm) with some remote work after training, located in West Chester, OH, with a pay range of $17–$25 per hour based on experience and qualifications.

Qualifications

• Customer service skills required.
• Bilingual skills preferred.
• Excellent written and verbal communication.

Responsibilities

• Answer incoming calls from potential and current clients.
• Schedule appointments and home visits; document details accurately.
• Respond to voicemails and emails; send appointment confirmations.
• Follow up with customers to ensure satisfaction.

Skills

Customer service

Bilingual preferred

Communication skills

Time management

Professional appearance

Rapport building

Team player

Job description

Airtron Heating & Air Conditioning is seeking a full-time Customer Service Representative to be the first contact for customers and ensure a high level of service. You will handle incoming calls, set appointments, and document concerns to support the team.

The position offers a hybrid schedule (8:00 am – 5:00 pm) with some remote work after training, located in West Chester, OH, with a pay range of $17–$25 per hour based on experience and qualifications.