HVAC Counter Sales Specialist

Baker Distributing Company; Baton Rouge (LA); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Baker Distributing Company LLC is seeking a Counter Sales Associate to manage the sales counter at a wholesale HVAC distributorship. You will deliver strong customer service in a sales-focused setting and support sourcing, inventory, and warranty administration.

Qualifications include a High School Diploma or GED, HVAC experience in distribution, and a background in sales or purchasing. Proficiency in Microsoft Office, a valid driver's license if required, and a focus on teamwork are valued.

Qualifications

• High School Diploma or GED required; equivalent experience may be considered.

Responsibilities

• Represent Baker Distributing Company as a leader in the industry ensuring maximum sales.
• Interact with internal and outside salespeople, vendors and contractors.
• Responsible for showroom merchandising and restocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Service walk-in and telephone customers and assist with sourcing and shipping parts, inventory control and warranty administration.
• Provide customer product and service needs by researching products via computer system, catalog, telephone or other reference sources.
• Arrange stock on shelves or racks in sales area and keeps merchandise in order.
• Apply suggestive selling techniques and up-sells to current and prospective customers.
• Adhere to all company safety protocols and procedures.
• Report any safety hazards or incidents immediately to management.
• Participate in regular safety training sessions and drills.
• Ensure a clean and organized workspace to prevent accidents and injuries.
• Follow all guidelines for the safe handling and storage of products.
• Maintain a professional and safe demeanor during all customer interactions.
• Conduct outgoing customer sales or service calls and resolve customer complaints.
• Perform o ther duties as assigned.

Skills

Interpersonal skills

Customer service

Communication

Analytical skills

Problem solving

Teamwork

Process improvement

English communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Baker Distributing Company LLC is seeking a Counter Sales Associate to manage the sales counter at a wholesale HVAC distributorship. You will deliver strong customer service in a sales-focused setting and support sourcing, inventory, and warranty administration.

Qualifications include a High School Diploma or GED, HVAC experience in distribution, and a background in sales or purchasing. Proficiency in Microsoft Office, a valid driver's license if required, and a focus on teamwork are valued.