HVAC Counter Sales Pro — Stable Hours, Growth & Benefits

Wolff Bros. Supply, Inc.; Mentor (OH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Family-owned since 1965

Stable schedule

Weekly pay

Paid training

Medical, Dental, Vision

Short-Term Disability & Life Insurance

401(k) with company match

Paid Time Off

Job summary

Wolff Bros. Supply, Inc. in Mentor, OH is seeking a Counter Sales Representative focusing on customer service and HVAC parts. You’ll be the first face and voice at the counter, helping customers find parts quickly and accurately.

Stability comes from a family-owned company with a schedule Monday–Friday, 7:00am–4:00pm, paying $18.00+ per hour based on experience, with opportunities to grow in HVAC, electrical, plumbing, and tools across our branches.

Qualifications

• HVAC knowledge and experience is required.
• A customer-first mindset with a calm, can-do attitude.
• Dependable, professional, and willing to go the extra mile.

Responsibilities

• Deliver friendly, fast, and accurate customer service at the counter and cash window
• Process payments, returns, credits, and will-call orders
• Suggest, promote, and upsell products to support customer needs and branch sales
• Stay informed on product lines, promotions, programs, and spiffs
• Build pricing quotes by researching availability, delivery timelines, and vendor options
• Provide post-sale support (follow-ups, troubleshooting, invoice questions)
• Keep the counter, displays, and lobby areas stocked, organized, and professional
• Assist with warehouse tasks as needed: receiving, stocking, shipping, inventory
• Attend training opportunities at various Wolff Bros. branches
• Follow all safety guidelines, SOPs, and company processes
• Pitch in where needed—because that’s how teams work

Skills

HVAC knowledge

Customer service

Sales experience

Computer multitasking

Job description

Wolff Bros. Supply, Inc. in Mentor, OH is seeking a Counter Sales Representative focusing on customer service and HVAC parts. You’ll be the first face and voice at the counter, helping customers find parts quickly and accurately.

Stability comes from a family-owned company with a schedule Monday–Friday, 7:00am–4:00pm, paying $18.00+ per hour based on experience, with opportunities to grow in HVAC, electrical, plumbing, and tools across our branches.