HVAC Counter Sales Pro - Customer-Centric & Fast-Paced

Baker Distributing; Sarasota (FL); On-site; USD 32,000 - 48,000; Full time

Job summary

Baker Distributing is seeking a Counter Sales Associate to join our Sarasota, FL team. You will assist walk-in customers, process sales orders, and source HVAC parts while promoting reliable service and strong product knowledge.

Ideal candidates bring at least 1 year in counter sales with HVAC familiarity, excellent communication, and the ability to multitask in a fast-paced setting. This role emphasizes up-selling and maintaining an organized showroom with safety in mind.

Qualifications

• High School Diploma or GED required.
• Experience in counter sales and HVAC parts is preferred.
• Strong communication and problem-solving skills.
• Ability to multitask in fast-paced environment.
• Proficient in English.

Responsibilities

• Represent Baker Distributing Company as a leader in the industry ensuring maximum sales.
• Interact with internal and outside salespeople, vendors, and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Service walk-in and telephone customers and assist with sourcing and shipping parts, inventory control and warranty administration.
• Provide customer product and service needs by researching products via computer system, catalog, telephone or other reference sources.
• Arrange stock on shelves or racks in sales area and keep merchandise in order.
• Apply suggestive selling techniques and up-sells to current and prospective customers.
• Adhere to all company safety protocols and procedures.
• Utilize PPE as required.
• Report any safety hazards or incidents immediately to management.
• Participate in regular safety training sessions and drills.
• Ensure a clean and organized workspace to prevent accidents and injuries.
• Follow all guidelines for the safe handling and storage of products.
• Maintain a professional and safe demeanor during all customer interactions.
• Conduct outgoing customer sales or service calls and resolve customer complaints.
• Perform other duties as assigned.

Skills

Customer service

Sales

HVAC knowledge

Data entry

MS Office

Education

High School Diploma or GED

Job description

Baker Distributing is seeking a Counter Sales Associate to join our Sarasota, FL team. You will assist walk-in customers, process sales orders, and source HVAC parts while promoting reliable service and strong product knowledge.

Ideal candidates bring at least 1 year in counter sales with HVAC familiarity, excellent communication, and the ability to multitask in a fast-paced setting. This role emphasizes up-selling and maintaining an organized showroom with safety in mind.