HVAC Counter Sales I

R.E. Michel Company, LLC; City of Albany (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading HVAC distributor is seeking a Counter Sales professional in Albany, NY. The ideal candidate will have over 5 years of HVAC-related experience and a strong commitment to customer service. Responsibilities include providing friendly service, processing orders, and assisting with warehouse operations. This full-time position requires strong communication and problem-solving skills. Candidates must be comfortable using order systems and handling payments in a fast-paced environment.

Qualifications

• 5+ years of HVAC-related experience.
• Skilled in assisting customers and processing orders.
• Comfortable using computers and order systems.

Responsibilities

• Provide friendly, efficient service in person and over the phone.
• Process orders and ensure accurate same-day entry.
• Locate and safely load products for customers.

Skills

Strong communication skills

Customer service skills

Math abilities

Problem-solving abilities

Job description

Job Title: Counter Sales 1

Employment Type: Full Time/Non-Exempt

Location: Albany, NY

Reports To: Branch Manager

Seeking customer-focused professional with at least 5 years of HVAC-related experience seeking a Counter Sales role. Skilled in assisting customers, processing orders, and supporting warehouse operations in a fast-paced environment.

Key Responsibilities

• Provide friendly, efficient service in person and over the phone
• Process orders, generate invoices, and ensure accurate same-day entry
• Locate, pull, and load products safely for customers or delivery
• Handle payments, returns, and basic paperwork accurately
• Maintain organized displays and a clean, safe workspace
• Assist with inventory, stocking, and general warehouse duties
• Promote products and help customers find the best solutions

Qualifications

• Strong communication and customer service skills
• At least 5 yrs experience related to heating and cooling systems and parts
• Comfortable using computers and order systems
• Good math and problem-solving abilities