HVAC Counter Sales Associate: Customer Solutions

Homans Associates; Braintree (MA); On-site; USD 33,062 - 34,440; Full time

Job summary

Homans Associates is hiring a Counter Sales Associate in Braintree, MA for a full-time role operating Monday through Friday, 8:00 AM to 5:00 PM, earning $24–$25 per hour. You will identify customer needs, present HVAC solutions, and recommend tailored products while maintaining a helpful, proactive approach to customer service.

Responsibilities include selling HVAC equipment and parts, assisting customers on the showroom floor or by phone, processing orders, and coordinating with warehouse

Qualifications

• Identify customer needs and recommend tailored HVAC solutions.
• Present and answer questions about products and services.
• Maintain a clean, organized showroom and respond to customer inquiries.
• Process payments and handle credit authorizations.

Responsibilities

• Sell HVAC equipment, parts, and supplies.
• Greet customers on the sales floor or by phone and determine needs.
• Demonstrate product features and usage.
• Manage orders, transfers, and warranty adjustments.
• Solicit new customers by phone to promote sales.
• Follow directions from counter lead and support warehouse staff.
• Perform other duties as assigned.

Skills

Customer service

Sales

Communication

Problem solving

Job description

Homans Associates is hiring a Counter Sales Associate in Braintree, MA for a full-time role operating Monday through Friday, 8:00 AM to 5:00 PM, earning $24–$25 per hour. You will identify customer needs, present HVAC solutions, and recommend tailored products while maintaining a helpful, proactive approach to customer service.

Responsibilities include selling HVAC equipment and parts, assisting customers on the showroom floor or by phone, processing orders, and coordinating with warehouse