HVAC Controls Team Lead — Field Operations

Johnson Controls, Inc.; Northern (KY); Hybrid; USD 89,000 - 134,000; Full time

Benefits offered by this job

Competitive salary

Bonus plan

401(k)

Medical, dental and vision coverage

Job summary

Johnson Controls, Inc. is seeking a Controls Systems Technician Team Leader to oversee field technician operations and drive safe, profitable HVAC service delivery. You will lead a team, coordinate resources, and balance customer satisfaction with financial goals.

Responsibilities include routing, performance reviews, staffing support, and collaboration with sales for service and installation opportunities, while maintaining service quality and account performance.

Qualifications

• Minimum of five years of progressive operational experience in HVAC services.

Responsibilities

• Oversee the day-to-day activities of the field technician team and plan monthly technician routes.
• Analyze team performance and recommend changes that improve profitability, safety, and client satisfaction.
• Supervise assigned teams and ensure developmental plans, coaching, and performance expectations are in place.
• Lead the execution of assigned business activities and help maintain consistency across delivery systems.
• Coordinate the team’s work with sales to support service opportunities and installation opportunities.
• Monitor serviced account portfolios to support growth, proper profit levels, and strong customer satisfaction.
• Recommend and support staffing requirements for the assigned business.

Skills

HVAC Operations

Team Leadership

Route Planning

Performance Review

Communication Skills

Education

Bachelor’s degree (engineering or business) or equivalent

Tools

Metasys experience

Job description

Johnson Controls, Inc. is seeking a Controls Systems Technician Team Leader to oversee field technician operations and drive safe, profitable HVAC service delivery. You will lead a team, coordinate resources, and balance customer satisfaction with financial goals.

Responsibilities include routing, performance reviews, staffing support, and collaboration with sales for service and installation opportunities, while maintaining service quality and account performance.