HVAC Controls Service Lead — On-Site Field Technician

divcon; Minneapolis (MN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Growth opportunities

Medical insurance

Dental insurance

Vision insurance

401K match

Disability insurance

Flexible PTO

Travel per diem

Job summary

Divcon is seeking a Lead Service Technician to provide on-site service, troubleshooting, and maintenance for Delta Controls BAS. This role emphasizes hands-on field work to keep customer systems reliable, efficient, and aligned with Divcon standards, while mentoring junior technicians.

You will coordinate with customers, support field service operations, and collaborate with engineers to resolve issues, improve performance, and ensure smooth service handoffs and ongoing contracts.

Qualifications

• 3+ years with Delta Controls or similar BAS platforms.
• Advanced understanding of HVAC equipment and BAS wiring.
• Strong troubleshooting and field diagnostic abilities.
• Valid driver’s license and ability to travel locally.
• Excellent communication and customer-facing skills.
• Leadership and coaching abilities for team development.
• Experience with remote monitoring platforms or service desk support.

Responsibilities

• On-site troubleshooting, diagnostics, and repair of Delta BAS devices.
• Support commissioning, system startups, point-to-point verification, and testing.
• Respond to service calls and alarms promptly.
• Perform firmware updates and configuration changes.
• Conduct preventative maintenance and health checks.
• Document service activities in the service management system.
• Coordinate with customers for access and scheduling.
• Collaborate with engineering for advanced troubleshooting or escalations.
• Lead technicians, training, and knowledge sharing.
• Assist in quoting new service work opportunities.

Skills

Delta Controls BAS

HVAC knowledge

Networking (BACnet/IP)

Wiring diagrams reading

Troubleshooting

Communication

Attention to detail

Driver's license & travel

Leadership

Coaching & training

Tools

Remote monitoring platforms

Service desk tools

Job description

Divcon is seeking a Lead Service Technician to provide on-site service, troubleshooting, and maintenance for Delta Controls BAS. This role emphasizes hands-on field work to keep customer systems reliable, efficient, and aligned with Divcon standards, while mentoring junior technicians.

You will coordinate with customers, support field service operations, and collaborate with engineers to resolve issues, improve performance, and ensure smooth service handoffs and ongoing contracts.