Lead HVAC BAS Service Technician

divcon; Fort Worth (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with Employer Match

Disability Coverage

Flexible PTO

Job summary

Divcon is seeking a Service Technician to provide on-site service, troubleshooting, maintenance, and support for Delta Controls Building Automation Systems (BAS). This hands-on role emphasizes customer-focused service and reliable operation of client systems.

The Lead Service Technician will mentor technicians, coordinate with engineers and project teams, and help ensure accurate quotes and timely service delivery. Travel locally is required.

Qualifications

• 3+ years experience with Delta Controls (preferred) or similar BAS platforms (Tridium Niagara, Schneider, Siemens, Johnson Controls).
• Advanced understanding of HVAC equipment, control devices, and BAS field wiring.
• Advanced networking knowledge (IP addressing, BACnet, MSTP).
• Ability to read wiring diagrams, control drawings, and point lists.
• Strong troubleshooting skills and mechanical/electrical aptitude.

Responsibilities

• Perform on-site troubleshooting, diagnostics, and repair of Delta Controls BAS, including controllers, sensors, actuators, and networked devices.
• Support commissioning, system startups, point-to-point verification, and functional testing under guidance of engineering or senior technicians.
• Respond to service calls, alarms, and customer-reported issues in a timely and professional manner.
• Perform firmware updates, configuration changes, and minor programming adjustments as directed.
• Conduct scheduled preventative maintenance, system inspections, and health checks.
• Identify failing or at-risk components and recommend corrective actions.
• Assist with system optimization to improve performance, reliability, and energy efficiency.
• Serve as Divcon's on-site representative, maintaining a professional and customer-focused approach at all times.
• Clearly explain system issues, findings, and corrective actions to customers in non-technical terms.
• Coordinate with customers regarding access, scheduling, and service completion.
• Accurately document service activities, findings, and resolutions in Divcon's service management system.
• Record parts usage, system changes, and follow-up recommendations.
• Communicate recurring issues or improvement opportunities to service leadership and engineering teams.
• Work closely with Service Engineers, Project Teams, and Controls Engineers for advanced troubleshooting or escalations.
• Support handoff between project completion and ongoing service contracts.
• Participate in knowledge sharing and continuous improvement initiatives.
• Coordinate best practices, training and support for all technicians assigned to the Lead Service Technician team.
• Suggest training courses (both external and internal) to leadership team for technicians.
• Assist office team in quoting new service work opportunities

Skills

Delta Controls BAS

HVAC controls

Troubleshooting

Customer communication

Field leadership

Documentation accuracy

Tools

BACnet

Job description

Divcon is seeking a Service Technician to provide on-site service, troubleshooting, maintenance, and support for Delta Controls Building Automation Systems (BAS). This hands-on role emphasizes customer-focused service and reliable operation of client systems.

The Lead Service Technician will mentor technicians, coordinate with engineers and project teams, and help ensure accurate quotes and timely service delivery. Travel locally is required.