Lead Service Technician — Building Automation Field Expert

divcon; Salt Lake City (UT); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Growth opportunities

Full medical/dental/vision premiums

401K with employer match

Disability coverage

Flexible PTO

Travel expenses & per diem

Job summary

Divcon is seeking a Lead Service Technician to provide on-site service, troubleshooting, and maintenance for Delta Controls BAS. You will lead technicians, respond to service calls, and work closely with engineering for advanced troubleshooting.

Strong HVAC/BAS knowledge, field diagnostics, and excellent customer communication are essential. Travel locally is required, with a focus on reliability and service excellence.

Qualifications

• 6+ years experience with Delta Controls or similar BAS platforms.
• Advanced understanding of HVAC equipment, control devices, and BAS field wiring.
• Advanced networking knowledge (IP addressing, BACnet, MSTP).
• Ability to read wiring diagrams and control drawings.
• Strong troubleshooting and documentation skills.
• Excellent communication and customer-facing professionalism.
• Valid driver’s license and ability to travel locally.

Responsibilities

• Perform on-site troubleshooting, diagnostics, and repair of Delta Controls BAS.
• Support commissioning, system startups, and functional testing.
• Respond to service calls and customer-reported issues promptly.
• Perform firmware updates and minor programming changes.
• Conduct preventative maintenance and health checks.
• Document service activities and resolutions in the service system.
• Lead and mentor technicians, coordinate with project teams.
• Explain issues and actions to customers in non-technical terms.
• Track parts usage and follow-up recommendations.

Skills

Delta Controls

BAS field wiring

HVAC equipment

Troubleshooting

Customer communication

Leadership

Tools

Delta Controls BAS

Tridium Niagara

Schneider

Siemens

Johnson Controls

Job description

Divcon is seeking a Lead Service Technician to provide on-site service, troubleshooting, and maintenance for Delta Controls BAS. You will lead technicians, respond to service calls, and work closely with engineering for advanced troubleshooting.

Strong HVAC/BAS knowledge, field diagnostics, and excellent customer communication are essential. Travel locally is required, with a focus on reliability and service excellence.