HVAC Chiller Service Journeyman — Dynamic Field Tech Growth

Johnson Controls; Madison Heights (MI); On-site; USD 50,000 - 71,000; Full time

Benefits offered by this job

STA certification through Service Tech

Advancement opportunities

Incentive programs

Company vehicle

Job summary

Johnson Controls is seeking a skilled service technician to perform startup, commissioning, and aftermarket support on commercial HVAC systems, including chillers and AHUs. You will troubleshoot, repair, and optimize performance while identifying efficiency improvements and upsell opportunities.

You’ll collaborate with branch teams, complete quotes, and document issues clearly. Expect travel for training and field service, with a focus on safety and customer satisfaction.

Qualifications

• Minimum of three (3) years of practical working experience on commercial and/or ducted products, air‑cooled and/or water‑cooled chillers, AHUs, or rooftop ducted units.
• Strong HVAC and mechanical troubleshooting experience.
• Ability to repair centrifugal compressors, steam turbines, and screw chiller system components.
• Must be a member of, or willing to join, the United Association of Journeymen and Apprentices of the Plumbing and Pipe Fitting Industry of the United States Universal EPA refrigerants license.
• Applicable state or local licensing.
• Valid driver’s license and good driving record.
• Willingness to travel during the first six months for training.
• Ability to travel 10% to 20% to support branch customers with startup, commissioning, and aftermarket service troubleshooting.
• Willingness to enroll in training programs and pass a knowledge examination to assess proficiencies.
• Strong attention to detail and effective interpersonal, digital, and written communication skills.
• Ability to write and communicate customer problems, causes, and corrective actions clearly.
• Self‑starter with a desire to learn and apply new skills on the job.
• Commitment to prioritizing safety in all forms.
• Must have a valid driver's license.

Responsibilities

• Perform startup, commissioning, and aftermarket service on commercial and/or ducted HVAC systems.
• Work on air-cooled and/or water-cooled chillers, air handling units (AHUs), and rooftop ducted units.
• Troubleshoot and repair HVAC and mechanical system issues, including centrifugal compressors, steam turbines, and screw chiller system components.
• Support customers by identifying facility inefficiencies and resolving service-related items.
• Provide solutions and outcomes during commissioning and aftermarket service.
• Recommend efficiency improvements and identify upselling opportunities where appropriate.
• Prepare quotes to support recommendations and service solutions.
• Document customer issues, causes, and corrective actions clearly and professionally.
• Collaborate with local market mechanics and branch team members to support customer needs.
• Participate in training and knowledge-building activities to strengthen product and service expertise.

Skills

HVAC troubleshooting

System commissioning

Customer service

Safety mindset

Written communication

Self-starter

Attention to detail

Team collaboration

Education

EPA refrigerants license

Union membership (UA Journeymen)

State/local licensing

Job description

Johnson Controls is seeking a skilled service technician to perform startup, commissioning, and aftermarket support on commercial HVAC systems, including chillers and AHUs. You will troubleshoot, repair, and optimize performance while identifying efficiency improvements and upsell opportunities.

You’ll collaborate with branch teams, complete quotes, and document issues clearly. Expect travel for training and field service, with a focus on safety and customer satisfaction.