HVAC Branch Leader: Sales Growth & Operations

Homans Associates, LLC; Auburn (MA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Homans Associates, Auburn, MA is seeking a Branch Manager to lead daily store operations and drive sales profitability at our Auburn location. This role focuses on delivering top-tier customer service, coaching a sales team, and maintaining asset security while aligning with corporate strategies.

The candidate will oversee staffing, inventory control, and field cooperation with local sales teams, ensuring SOX compliance and operational excellence in a fast-paced retail setting.

Qualifications

• High School diploma required; college degree preferred.
• 3–5 years HVAC industry knowledge/experience.
• Strong computer skills with Microsoft applications.
• Must provide excellent customer service.
• Proven leadership and coaching abilities.
• Sales-driven with ability to lead sales and operations staff.
• Forklift certification preferred.
• EH&S rules and procedures must be followed.

Responsibilities

• Manage daily store operations and achieve sales and profitability goals as prescribed by Regional Leadership.
• Implement and maintain the highest level of customer service in the industry.
• Work directly with local sales teams to develop strategies for increased traffic in the store, as well as conduits for feedback from dealers regarding customer service efforts.
• Recruit, hire, train, enrich, and discipline all direct reports within company policy. Manage and mentor Counter Sales Associates.
• Maintain inventory accuracy and ensure all company assets are protected from theft or damage.
• Effective communication and interpersonal ability, integrity and accountability are essential.
• Assign employees to other duties as required including organizing shelves and displays of merchandise and cleaning areas to enhance sales/access to products.
• Full compliance with all SOX key controls.
• Additional responsibilities include: Cost Control, Business Strategy, New Business Development, Staff Development, Asset Management, Marketing Strategy and HVAC Technical Support.

Skills

Leadership

Sales driven

Customer service

Team management

Interpersonal skills

Computer skills

Communication

EH&S compliance

Education

High School diploma

College degree preferred

Tools

Microsoft Office Suite

Job description

Homans Associates, Auburn, MA is seeking a Branch Manager to lead daily store operations and drive sales profitability at our Auburn location. This role focuses on delivering top-tier customer service, coaching a sales team, and maintaining asset security while aligning with corporate strategies.

The candidate will oversee staffing, inventory control, and field cooperation with local sales teams, ensuring SOX compliance and operational excellence in a fast-paced retail setting.