HVAC Admin & Dispatch Specialist

Lennox International; Portland (OR); On-site; USD 35,000 - 44,000; Full time

Benefits offered by this job

Matching 401(k)

Health insurance

Paid time off

Disability insurance

Job summary

Lennox National Account Services is seeking an Administrative Assistant/Dispatcher to support the branch manager, coordinate service calls, and ensure timely billing of service invoices. The role requires strong organizational skills and the ability to manage multiple tasks effectively.

The starting salary is $35,000–$44,000 per year, with potential for a bonus. Benefıt package includes health/dental/vision, 401(k), and paid time off; equal opportunity employer.

Qualifications

• High school diploma or equivalent required.
• 2+ years in an administrative or dispatch role preferred.
• HVAC industry experience preferred.
• Proficient in Word, Excel and PowerPoint.
• Ability to prioritize multiple tasks and stay organized.
• Strong communication skills, both written and verbal.

Responsibilities

• Provide general administrative support to the branch manager.
• Schedule and coordinate service and maintenance calls for multiple technicians.
• Dispatch technicians on a daily schedule.
• Process and bill completed service invoices.
• Order parts and schedule return service calls.
• Quote customers on repairs as needed.
• Keep customers updated on service calls via multiple tools.
• Deliver excellent customer service to colleagues, management and customers.

Skills

Proficient in Microsoft Word

Excel

PowerPoint

Prioritization

Organizational skills

Strong written and verbal skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

Lennox National Account Services is seeking an Administrative Assistant/Dispatcher to support the branch manager, coordinate service calls, and ensure timely billing of service invoices. The role requires strong organizational skills and the ability to manage multiple tasks effectively.

The starting salary is $35,000–$44,000 per year, with potential for a bonus. Benefıt package includes health/dental/vision, 401(k), and paid time off; equal opportunity employer.