Hunting & Firearms Retail Manager

basspro; Harrisburg (Dauphin County); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Discounts on merchandise

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Job summary

Bass Pro Shops in Harrisburg, PA is seeking a Hunting Retail Manager to supervise the Hunting/Firearms Departments, ensuring compliance with ATF and state laws, strong merchandise presentation, inventory control and customer service excellence.

You will lead firearms safety, open/close the store, develop training, schedule staff, and resolve customer issues while achieving sales plans and delivering a legendary shopping experience.

Qualifications

• Experience: Minimum of 3-5 years in Retail Management.

Responsibilities

• Lead firearm compliance sales standards in the Hunting/Firearms department to ensure compliance with ATF, state, local laws, company policies and procedures, including 4473, 3310, state and internally required firearm forms.
• Leads firearm safe handling, safety, operations, and customer experience standards within the firearms department.
• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Meets or exceeds all financial plans as set by the Company.
• Executes all Sales plans as directed by the Company.
• Opens and Closes the Store and has "Manager on Duty" responsibilities.
• Maintains planograms as set by the Corporate Office.
• Staffs the Departments with "service" oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
• Resolves customer and Outfitter issues.
• Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by identifying and evaluating customers' needs making product recommendations based off this analysis promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pickup.
• ALL OTHER DUTIES AS ASSIGNED

Skills

Leadership

Customer service

Sales planning

Inventory management

Compliance knowledge

Staff coaching

Financial acumen

Tools

POS systems

Inventory systems

Job description

Bass Pro Shops in Harrisburg, PA is seeking a Hunting Retail Manager to supervise the Hunting/Firearms Departments, ensuring compliance with ATF and state laws, strong merchandise presentation, inventory control and customer service excellence.

You will lead firearms safety, open/close the store, develop training, schedule staff, and resolve customer issues while achieving sales plans and delivering a legendary shopping experience.