Hungarian Customer Service Agent in Greece - Remote/On-site

Employers from Greece; United States; Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonuses

Meal vouchers

Health care benefits

Continuous training

Relocation package

Job summary

We are seeking a Hungarian Customer Service Agent to join a multinational BPO team in Greece. The role focuses on handling incoming calls, identifying customer needs, and delivering accurate information with professional communication.

Requirements include native Hungarian (C2) and strong English (B2–C1), good MS Office skills, excellent communication, and time-management abilities. Benefits include competitive salary, bonuses, meal vouchers, health care, training, and relocation support.

Qualifications

• Native or near-native Hungarian language proficiency (C2).
• Very good command of English (B2–C1).
• Good MS Office skills.
• Strong phone contact handling and active listening.
• Excellent communication and presentation skills.
• Customer-oriented with ability to adapt to different characters.
• Ability to multi-task, prioritize, and manage time efficiently.

Responsibilities

• Managing incoming calls
• Identify and access customers’ needs to achieve satisfaction
• Build relations of trust through open and interactive communication
• Provide accurate, valid, and complete information by using the methods/tools
• Keep records of customer interaction, process customer accounts and file documents
• Follow communication procedures, guidelines, and policies

Skills

Hungarian (C2)

English (B2–C1)

Phone communication

Active listening

Communication skills

Customer orientation

Time management

Tools

MS Office

Job description

Are you a fluent Hungarian Speaker? Don't miss this opportunity! Our client, a multinational BPO company, is looking for a Hungarian Customer Service Agent to join their team in Greece.

Responsibilities

• Managing of incoming calls
• Identify and access customers’ needs to achieve satisfaction
• Build relations of trust through open and interactive communication
• Provide accurate, valid, and complete information by using the methods/tools
• Keep records of customer interaction, process customer accounts and file documents
• Follow communication procedures, guidelines, and policies

Requirements

• Native or near to native Hungarian language (C2)
• Very good command of English language (B2 –C1)
• Good MS Office skills
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

Benefits

• Competitive Salary
• Monthly Bonuses
• Meal Vouchers
• Health care benefits and numerous other discounts
• Continuous Training and access to Educational Platforms
• Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation