Humanitarian Aid Representative

AuraOne, Inc.; United States; Remoto; USD 34.000 - 62.000; Tempo pieno

Descrizione del lavoro

AuraOne, Inc. is seeking a remote Humanitarian Aid Representative contractor to review AI outputs against operating workflows, playbooks, and firm policy. You will rate tone, escalation logic, and stakeholder fit using a structured rubric, and flag policy gaps with clear severity tags.

You will also document the next steps for model training and adjudicate disputed playbook calls with attention to detail, maintaining consistency across long batches and agile cycles.

Competenze

• Direct working experience in humanitarian aid representative operations on real teams.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Mansioni

• Review AI outputs against humanitarian aid workflows, playbooks, and firm policy.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed playbooks calls using firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Descrizione del lavoro

Humanitarian Aid Representative is a remote review track for evaluating AI outputs across humanitarian aid representative specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.

Why this role matters

Humanitarian Aid Representative specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.

Responsibilities

• Review AI outputs against current humanitarian aid representative specialist operations workflows, playbooks, and firm policy for Humanitarian Aid Representative assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Qualifications

• Direct working experience in humanitarian aid representative specialist operations on real teams for Humanitarian Aid Representative work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Example tasks

• Grade a model's response to a real humanitarian aid representative specialist operations ticket and rate workflow, tone, and escalation.
• Flag a missed escalation with the right severity tag and corrected next step.
• Adjudicate a disputed playbook call between two reviewers using firm guidance.
• Audit a 25-row batch for rubric consistency and report drift to the program lead.

Nice to have

• Prior experience training, calibrating, or QA-ing operations teams.
• Familiarity with AI-assisted workflow tooling and its failure modes.
• Bilingual experience for cross-region operations.

Skills

• Operational review
• Policy adherence
• Workflow judgment
• Stakeholder communication
• Humanitarian Aid Representative specialist operations

Work model

Remote — US-eligible. Remote Independent specialist contractor. Employment type: CONTRACTOR. Applicants must be authorized to work from US.

Compensation

Hourly rate confirmed after the interview process.

Direct working experience in humanitarian aid representative specialist operations on real teams for Humanitarian Aid Representative work. Comfort applying multi-page rubrics consistently across long batches. Clear written reasoning that names the policy or workflow being applied. Strong attention to detail and the ability to flag when a prompt itself is the problem. Reliable async availability for at least 10 hours per week.