Human Services Specialist I–II: Eligibility & Resources Advocate

The State of New Hampshire; Manchester (NH); On-site; USD 47,000 - 71,000; Full time

Benefits offered by this job

State health benefits

Dental plan

Flexible Spending Accounts

Retirement plan (457b)

Work/life balance

Life insurance

Wellness program

Paid holidays and generous leave

Job summary

The State of New Hampshire – Manchester District Office is seeking a full-time Human Services Specialist I-II to determine and certify eligibility for public assistance programs. The role involves assessing clients' needs, conducting interviews, and connecting individuals and families with internal and external resources.

This position requires an associate’s degree with experience or equivalent, a valid driver's license, and willingness to travel up to 50 miles.

Qualifications

• Associate’s degree plus 2 years’ experience, or 4 years of education/experience after high school.
• Experience in customer service, social services, finance activities, case management or related field.
• Valid driver’s license.
• Ability to travel up to 50 miles for temporary assignments.
• Overtime ability.

Responsibilities

• Assess needs and certify eligibility for state and federal programs.
• Audit and analyze client records; connect clients with resources.
• HSS II: supervise, mentor staff, write reports, participate in projects.

Skills

Communication skills

Computer skills

Customer service

Education

Associate’s degree

Experience in related field

Tools

Microsoft Word

Internet

Email systems

Job description

The State of New Hampshire – Manchester District Office is seeking a full-time Human Services Specialist I-II to determine and certify eligibility for public assistance programs. The role involves assessing clients' needs, conducting interviews, and connecting individuals and families with internal and external resources.

This position requires an associate’s degree with experience or equivalent, a valid driver's license, and willingness to travel up to 50 miles.