Human Services Eligibility & Client Support Specialist

Calcasieu Parish Police Jury; Louisiana (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Calcasieu Parish Police Jury is seeking a detail-oriented administrative clerk to support Human Services operations. Incumbents determine client eligibility, compile financial data, review guidelines, and prepare reports while maintaining files and responding to inquiries.

The role requires High School diploma or GED and at least one year of customer service or clerical experience; a valid driver’s license may be required. Strong data entry and confidentiality are essential.

Qualifications

• High School Diploma or GED and one year customer service or clerical support experience.
• Valid driver’s license may be required.
• Knowledge of client confidentiality and data handling practices.

Responsibilities

• Gathers and validates personal and financial information; maintains client confidentiality and compliance with applicable laws and regulations; determines program eligibility.
• Assesses cases and client needs; maintains records and prepares reports.
• Gathers information from the general public and staff; responds to inquiries regarding programs.
• Provides routine clerical support and operates standard office equipment.
• Monitors office inventory and performs related duties as needed.

Skills

Customer service

Legal compliance

Recordkeeping

Confidentiality

Computers & software

Education

High School Diploma or GED

Job description

Calcasieu Parish Police Jury is seeking a detail-oriented administrative clerk to support Human Services operations. Incumbents determine client eligibility, compile financial data, review guidelines, and prepare reports while maintaining files and responding to inquiries.

The role requires High School diploma or GED and at least one year of customer service or clerical experience; a valid driver’s license may be required. Strong data entry and confidentiality are essential.