Client Eligibility & Services Assistant

Calcasieu Parish Police Jury; Lake Charles (LA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Onsite medical clinic

Major medical insurance

Life insurance

Vision program

Retirement plan

Employee fitness program

Job summary

Calcasieu Parish Police Jury in Lake Charles, LA seeks an eligibility clerk to determine client qualifications for assigned programs. You will gather financial data, review it for accuracy, and create and maintain cases and files.

Responsibilities include assessing client needs, promoting program services, and producing routine reports. The role may involve basic administrative tasks and customer service duties as part of a licensed public office.

Qualifications

• High School Diploma or GED and one year customer service or clerical support experience; or an equivalent combination of education and experience.

Responsibilities

• Gathers and validates personal and financial information; determines program eligibility.
• Assesses client needs; evaluates service requests.
• Prepares, maintains, updates, and compiles data, records, and reports.
• Promotes service offerings and responds to inquiries regarding programs.
• May perform administrative duties including office inventory, phones, and related duties.

Skills

Customer service

Confidentiality

Recordkeeping

Computers

Communication

Education

High School Diploma or GED

Job description

Calcasieu Parish Police Jury in Lake Charles, LA seeks an eligibility clerk to determine client qualifications for assigned programs. You will gather financial data, review it for accuracy, and create and maintain cases and files.

Responsibilities include assessing client needs, promoting program services, and producing routine reports. The role may involve basic administrative tasks and customer service duties as part of a licensed public office.