Human Resources Training Coordinator

Heart of Texas Behavioral Health Network (Previously known as Heart of Texas MHMR); Waco (TX); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Employer paid Health Insurance

Employer paid Dental Insurance

Employer Paid Short Term Disability

Employer Paid Life Insurance

Employee Assistance Program

12 paid Holidays per year

Excellent 401-K Retirement Plan

Generous Paid Time Off

Job summary

Heart of Texas Behavioral Health Network is seeking a Training Coordinator to organize, schedule, facilitate, and deliver staff training across direct care and support roles. The role requires interpreting state regulations, maintaining training databases, and providing ongoing technical assistance with Relias.

Responsibilities include developing curricula, updating content with regulatory changes, and serving as instructor for CPR, First Aid, and PMAB.

Qualifications

• High school diploma or GED required; four-year college preferred in organizational development, education, or related field.
• Minimum of three years’ experience teaching, staff training, and development of training programs/curricula.
• Strong public speaking skills are required.
• Must complete CPR/First Aid and PMAB instructor certification requirements.

Responsibilities

• Organize and facilitate new employee orientation, annual refresher, ongoing, and specialized training.
• Schedule and coordinate all training, publish/update schedules.
• Assess coursework effectiveness and inform instructors for improvements.
• Implement the Center training curriculum and coordinate state-mandated regulations.
• Update training content for changes in state regulations and Center policies.
• Collaborate with program SMEs to design and develop effective learning curricula.
• Serve as instructor for CPR, First Aid, and PMAB courses.
• Provide ongoing support with Relias for all staff.
• Maintain professionalism and confidentiality per policies.

Skills

Public speaking

Strong communication

Time management

Organizational skills

Microsoft Office Suite

Education

High school diploma or GED

Bachelor’s degree preferred in organizational development or education

Tools

Relias LMS

Database programs

Microsoft Office Suite

Job description

The purpose of this position is to organize, schedule, facilitate and, in some cases, deliver training to staff to include direct care, support staff and professional disciplines, contractors and community partners. Training is delivered for new employee orientation, annual refresher training, on-going training and specialized training. The Training Coordinator must have strong presentation and people skills, be able to work as a team and/or independently and is a model of professionalism. The Training Coordinator must be able to read, interpret and understand various state mandated training regulations and maintain knowledge and understanding of each Center program and positions within each program to understand their role, function and workflow to facilitate the requirements of the mandated training. Track training completion of each employee, including maintaining required documentation and databases. Ensure classes and/or on-line training are conducted and available and provide staff with ongoing technical assistance and support with the on-line training.

EXAMPLES OF WORK PERFORMED (not all inclusive):

• Organize and facilitate new employee orientation training, annual refresher training, on-going training and specialized training.
• Schedule and coordinate all training including publishing and updating training schedules.
• Perform assessments to ensure coursework is effective and to inform instructors of the assessments for changes or development of future courses and learning experiences and elevate the level of training within the Center.
• Implementation of the established Center training curriculum which includes coordination of the state mandated training regulations as well as customized training to enhance performance of staff.
• Actively update training content and assure timely incorporation of changes in required state regulations, rules, laws and Center policies.
• Work collectively with Center programs and subject matter experts within the programs to help design, develop, evaluate and implement effective learning curriculum.
• Serve as instructor for a variety of courses including CPR, First Aid and PMAB.
• Provide ongoing support and technical assistance with Relias to all staff.
• Be responsive, flexible, respectful, welcoming and professional in your dealings with staff, contractors and community partners.
• Maintain a sense of professionalism as reflected through work habits, attitude, communication and dress and act accordingly to the guidelines as set forth in the Employee Handbook and Center policies and procedures. Maintain a working knowledge of these documents by reviewing them annually at a minimum.
• Provide services in accordance with trauma-informed care guidelines, which emphasize a safe and respectful environment for all staff, contractors and community partners.
• Conduct training at regional offices or other identified locations as needed.
• Performs related work as required and assigned.

KNOWLEDGE, SKILLS AND ESSENTIAL FUNCTIONS:

• Strong background in training and developing training plans, preferred.
• Ability to read, analyze and interpret state regulations, rules policies and procedures and then incorporate the requirements of the regulations into training plans.
• Knowledge and/or experience in teaching, staff training and development of training programs/curricula.
• Must demonstrate proficient communication and interpersonal skills, as well as decision making, time management and organizational skills. Excellent verbal and written skills.
• Strong computer skills, including familiarity with database programs and proficiency in Microsoft Office Suite.
• Knowledge of working with learning management systems and combining online training with classroom training.
• Ability to multi-task and work efficiently in a potentially stressful environment.
• Ability to respond to common inquiries and/or needs of trainees.
• Ability to always maintain confidentiality and set appropriate professional boundaries with staff.
• Must be able to lift/support up to 55lbs, bending, being on your knees, and twisting.
• Reliable attendance.

EDUCATION AND EXPERIENCE:

• High school diploma or GED required.Graduation from an accredited four-year college or university with major coursework in organizational development, education, or a related field is generally preferred.
• A minimum of three (3) years of experience teaching, staff training and development of training programs/curricula, preferred. Preferred experience includes working with learning management systems and combining on-line training with classroom training.
• Strong public speaking skills required.
• A person in this position must complete the requirements to become a certified CPR /First Aid and PMAB instructor.

Hours: M-F 8:00 A.M. to 5:00 P.M.

Salary: $55,500.00/26.68 hourly

Work Site: 6400 Imperial Drive, Waco, TX

Heart of Texas Region Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:

Benefits:

• Employer paid Health Insurance
• Employer paid Dental Insurance
• Employer paid Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Employee Assistance Program
• Payroll Direct Deposit
• 12 paid Holidays per year
• Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)****Certain Requirements Apply**
• Generous Paid Time Off (PTO) - begins after 3 months of full-time employment

Department: Human Resources
This is a full time position