Human Resources Technician 7-E9

State-of-Michigan; Lansing (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

The State of Michigan’s Quality of Life (QOL) HR Office is seeking a detail-oriented HR Technician to serve as the first point of contact for employees and provide essential support across HR functions. This in-office role maintains personnel records, supports onboarding, and handles unemployment and health monitoring documentation, FOIA preparation, and HR-related requests.

The ideal candidate will have strong organizational skills, attention to detail, and the ability to interpret policies.

Qualifications

• High school diploma or equivalent required.
• Experience with records management and HR processes preferred.
• Strong organization, attention to detail, and policy interpretation.
• Excellent customer service and communication skills.

Responsibilities

• Serve as the first point of contact for employees and HR inquiries.
• Support onboarding and employment documentation processes.
• Process unemployment and health monitoring documentation.
• Assist with FOIA request preparation and reporting tasks.
• Route calls, distribute mail, and update internal systems.

Skills

Organizational skills

Attention to detail

Customer service

HR processes

Policy interpretation

Records management

Education

High school diploma or equivalent

Job description

The Quality of Life (QOL) Human Resources (HR) Office is seeking a detail-oriented and customer-focused Human Resource Technician to serve as the first point of contact for employees and provide essential support across a wide range of HR functions. This position plays a key role in maintaining personnel records, ensuring compliance with employment documentation, supporting new employee onboarding, processing unemployment and health monitoring documentation, and assisting with Freedom of Information Act request preparation and reporting tasks. The technician also manages communication by responding to inquiries, routing calls, distributing mail, updating internal systems, and handling various HR-related requests.

The ideal candidate will have strong organizational skills, attention to detail, and the ability to interpret policies and procedures. Experience with records management, customer service, and HR processes is preferred.

Position Description: Human Resources Technician

This role requires in-office work to support daily operations to employees and HR staff. The QOL-HR Office provides services to the Department of Environment, Great Lakes, and Energy (EGLE); Department of Natural Resources (DNR); and Department of Agriculture and Rural Development (MDARD).

This position generally requires the education acquired through completion of high school. Specific information on the education and experience required for different class levels is in the job specifications of the Human Resources Technician class.