Job Summary
OPSPro provides compliance and operational support for small businesses and government contractors, including HR, Payroll, Accounting, Contracting, and IT. We foster trust and collaboration, leveraging our experiences to grow together with a unified vision. We value integrity, technology, client focus, and employee success, making OPSPro a great place to work and grow your career.
The Human Resources Specialist position is a full-time, fully remote role. The primary responsibility is to deliver quality third-party HR administrative support to our clients, using HR knowledge and best practices while also training and maintaining knowledge of current HR regulations. This position requires a well-versed HR administrator with experience across various industries, company sizes, and software platforms.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
- Deliver quality third-party HR support to clients in an administrative function, using HR knowledge, best practices, and HR regulations resources.
- Maintain ongoing learning and self-training on Human Resource updates and regulation changes.
- Support clients with HR programs, policies, and initiatives such as benefits enrollment, software implementation, total compensation research, employee relations, compliance documentation, performance management templates, training decks, employee file maintenance, and other HR admin tasks.
- Enhance the aesthetics of project deliverables and handouts tailored to client needs while maintaining a resource library for OPSPro's service efficiency.
- Develop strong client relationships through credibility, respect, and responsive communication.
- Support projects, meet deadlines, and communicate client expectations while collaborating with colleagues and OPSPro staff.
- Apply knowledge of HR federal government contracting requirements and relevant laws.
- Create, maintain, and make accessible client SOPs and platforms for cross-functional support.
- Demonstrate consistent customer service and empathetic support to clients and their employees.
- Maintain billable hour KPIs after a 90-day training period, following a career progression plan.
- Assist the internal OPSPro HR team with special projects.
Preferred Qualifications
- Active SHRM or HRCI certification
- AA/AS or BA/BS in Human Resources or related field
- 1-3 years of progressive HR experience across several disciplines, industries, and company sizes
- Experience working in multiple external client environments
- Experience with iSolved or similar HR software for recruiting, onboarding, and reporting
- Knowledge of Service Contract Act (SCA)
- Familiarity with Department of Defense requirements
- Proficiency in Microsoft Office Suite
- Experience with various ATS, HRIS, and LMS platforms for implementation, maintenance, and reporting
Character and Skills
- Integrity and accountability in client, leadership, and colleague interactions
- Excellent organizational skills with high attention to detail
- Strong communication and facilitation skills
- Flexibility and poise to support small businesses
- Strict confidentiality with client information
- Ability to balance a fast-paced environment with proactive communication
- Initiative and goal-oriented mindset, capable of working independently
Benefits
- Medical, Dental & Vision
- FSA, HSA
- Life Insurance
- 401(k)
- PTO
- Educational Reimbursement
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Problem Solving: Identify and resolve problems promptly, analyze information, develop solutions, and work well in team situations.
- Written Communication: Write clearly, edit for grammar, adapt style, and interpret written information effectively.
- Diversity: Demonstrate knowledge of EEO policies, respect cultural differences, and promote an inclusive environment.
- Ethics: Treat others with respect, keep commitments, and work with integrity.
- Business Acumen: Possess strong understanding of business and financial principles.
- Strategic Thinking: Develop strategies aligned with organizational goals, analyze market and competition, and adapt to change.
- Planning/Organizing: Prioritize tasks, use time efficiently, set goals, and organize work and resources.
- Professionalism: Maintain tact, react well under pressure, and accept responsibility.
- Innovation: Think creatively, meet challenges resourcefully, and suggest improvements.
- Language Skills: Read, analyze, interpret, and present business-related information effectively.
- Mathematical Skills: Apply mathematical concepts to practical situations.
- Reasoning Ability: Define problems, analyze data, and make sound decisions.
- Physical Demands: Sit, talk, type, walk, and handle objects as needed, with accommodations if necessary.
- Work Environment: Typically work in a temperature-controlled home office with exposure to electronic equipment.
Core Values
- Own Your Stuff
- Team First
- Trusted Advisor
- Actively Seeks Knowledge
- Good Egg
- Client Excellence Mindset
OPSPro is an Equal Opportunity Employer that does not discriminate based on protected characteristics. We participate in the E-Verify Employment Verification Program. All applicants will undergo a background check, including criminal record and employment/education verification.