Human Resources Representative

Delta-Downs-Racetrack-Casino-Hotel; Vinton (LA); On-site; USD 26,000 - 36,000; Full time

Job summary

The Boyd Gaming Corporation is seeking a friendly receptionist to join our Human Resources team in Louisiana. You will answer calls, direct inquiries, process paperwork, and support routine HR tasks to ensure smooth operations.

We value organized, detail-oriented individuals with strong customer service and Microsoft Office skills who can multitask in a fast-paced environment. This role emphasizes professionalism and accurate record-keeping.

Qualifications

• High school diploma or GED required.
• Six months of experience in a similar position preferred with experience in customer service and a high traffic office environment.
• Must be highly organized, detail-oriented and able to multi-task.
• Must have excellent customer service and communication skills.
• Must be proficient in the use of Microsoft Office applications (Excel, Word and Outlook) and in the operation of standard office equipment and software.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Answers telephones and directs the caller to the appropriate team member.
• Transfer callers to a team member’s voice mailbox when unavailable.
• Provide a high level of customer service in a friendly, professional manner and process employment-related paperwork.
• Review employment-related paperwork to ensure proper completion and compliance with regulations and company policies.
• Maintain an accurate and complete filing system.
• Retrieve and distribute mail in a timely fashion.
• Create, print and distribute reports as requested.
• Performs other duties as assigned.

Skills

Customer service

Communication

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Provides general office support with a variety of clerical activities and related taskswithin the Human Resources department. The receptionist will be responsible foranswering incoming calls, directing calls to appropriate associates, flow ofcorrespondence, and requisition of supplies. The Human ResourcesRepresentative is the first point of contact for many team members and leaderswithin the organization and provides a high level of customer service and care.

• Answers telephones and directs the caller to the appropriate teammember. Answers general questions about human resources in order toprovide quick solutions to general questions.
• Transfer callers to a team member’s voice mailbox when the associate isunavailable.
• Provide a high level of customer service in a friendly, professional, andtimely manner. Process employment-related paperwork, including datainput into the company’s HR systems.
• Review employment-related paperwork to ensure proper completion,obtain necessary supporting documents, and ensure full compliance withall applicable federal, state, and local regulations and Company policies.
• Maintain an accurate and complete filing system.
• Retrieve and distribute mail in a timely fashion.
• Create, print and distribute reports as prescribed and/or requested.
• Performs other duties as assigned.

Qualifications

• High school diploma or GED required.
• Six (6) months of experience in a similar position preferred withexperience in customer service and a high traffic office environment .
• Must be highly organized, detail-oriented and able to multi-task.
• Must have excellent customer service and communication skills.
• Must be proficient in the use of Microsoft Office applications (Excel, Word and Outlook) and in theoperation of standard office equipment and software.
• Must be able to obtain/maintain any necessary licenses and/orcertifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.