Human Resources Representative

Delta Downs Racetrack Casino Hotel; Vinton (LA); On-site; USD 18,000 - 26,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Receptionist/HR Representative to support the HR team with clerical tasks and frontline member assistance. You will answer calls, direct inquiries, process employment paperwork, and input data into HR systems.

The role requires a high school diploma or GED, strong organizational skills, and excellent communication. Proficiency in MS Office and the ability to multi-task in a high-traffic office environment are essential.

Qualifications

• High school diploma or GED required.
• Six months of experience in a similar position preferred with experience in customer service and a high traffic office environment.
• Must be highly organized, detail-oriented and able to multi-task.
• Must have excellent customer service and communication skills.
• Must be proficient in Microsoft Office applications and standard office equipment.

Responsibilities

• Answers telephones and directs callers to the appropriate team member.
• Transfer callers to a team member’s voice mailbox when the associate is unavailable.
• Provide a high level of customer service in a friendly, professional, and timely manner. Process employment-related paperwork, including data input into HR systems.
• Review employment-related paperwork to ensure proper completion and compliance with regulations and policies.
• Maintain an accurate and complete filing system.
• Retrieve and distribute mail in a timely fashion.
• Create, print and distribute reports as prescribed and/or requested.
• Performs other duties as assigned.

Skills

Customer service

Excellent communication

Organized / detail-oriented

Multitasking

Data entry

Education

High school diploma or GED

Six months of similar position experience

Tools

MS Office (Excel/Word/Outlook)

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Provides general office support with a variety of clerical activities and related tasks within the Human Resources department. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, flow of correspondence, and requisition of supplies. The Human Resources Representative is the first point of contact for many team members and leaders within the organization and provides a high level of customer service and care.

• Answers telephones and directs the caller to the appropriate team member. Answers general questions about human resources in order to provide quick solutions to general questions.
• Transfer callers to a team member’s voice mailbox when the associate is unavailable.
• Provide a high level of customer service in a friendly, professional, and timely manner. Process employment-related paperwork, including data input into the company’s HR systems.
• Review employment-related paperwork to ensure proper completion, obtain necessary supporting documents, and ensure full compliance with all applicable federal, state, and local regulations and Company policies.
• Maintain an accurate and complete filing system.
• Retrieve and distribute mail in a timely fashion.
• Create, print and distribute reports as prescribed and/or requested.
• Performs other duties as assigned.

Qualifications

• High school diploma or GED required.
• Six (6) months of experience in a similar position preferred with experience in customer service and a high traffic office environment .
• Must be highly organized, detail-oriented and able to multi-task.
• Must have excellent customer service and communication skills.
• Must be proficient in the use of Microsoft Office applications (Excel, Word and Outlook) and in the operation of standard office equipment and software.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.