Human Resources Program Coordinator

U-Haul Co. of South Carolina; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision plans

401(k) Savings Plan

Life insurance

Paid holidays

Job summary

U-Haul Co. of South Carolina is seeking an HR Program Coordinator to join a collaborative team in Phoenix. You will support HR processes, assist team members with policy questions, and help ensure efficient operations in a fast-paced environment.

The role emphasizes strong communication, meticulous documentation, and timely responses to inquiries. This on-site position offers career development, comprehensive benefits, and a culture focused on service excellence.

Qualifications

• Experience coordinating HR processes or programs is preferred.
• Strong communication and problem-solving skills are essential.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency with standard office software and data entry.

Responsibilities

• Take incoming calls from team members who need help or information regarding a business process, policy, or procedure
• Respond to incoming emails to provide guidance or resolution in a timely manner
• Document incoming requests received
• Escalate unresolved intake to the appropriate business unit
• Complete employment verification requests
• Open and Close E-Verify Cases
• Assist with time sensitive mailings
• Assist and research audit reports

Skills

Customer service

Phone etiquette

Written communication

Multitasking

Time management

Detail oriented

Verbal communication

Problem solving

Teamwork

Tools

Word

Excel

Email

Job description

Location:

20 East Thomas Road, Phoenix, Arizona 85012 United States of America

Schedule/Hours:

Full-Time Position

• Days Vary: Monday through Saturday
• Hours Vary: 6:00 a.m. - 6:00 p.m.
• Holidays

Essential Duties:

• Take incoming calls from team members who need help or information regarding a business process, policy, or procedure
• Respond to incoming emails to provide guidance or resolution in a timely manner
• Document incoming requests received
• Escalate unresolved intake to the appropriate business unit
• Complete employment verification requests
• Open and Close E-Verify Cases
• Assist with time sensitive mailings
• Assist and research audit reports

Skills/Knowledge:

• Display a positive and professional attitude
• Good listening, verbal, and written communication skills including phone etiquette
• Detail oriented
• Productive
• Basic computer proficiency, working knowledge of word, excel and e-mail.
• Ability to work in a high-paced work environment
• Good multi-tasking skills
• Ability to resolve challenges and problem solve
• Must have the ability to change work direction at any given time

U-Haul Offers:

• Full Medical coverage
• Prescription plans
• Dental & Vision Plans
• New indoor fitness gym
• Gym Reimbursement Program
• Registered Dietitian Program
• Weight Watchers
• Onsite medical clinic for you and your family
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition reimbursement program
• Free online courses for personal and professional development at U-Haul University®
• Business and travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation, and sick days
• Employee Stock Ownership Plan (ESOP)
• 401(k) Savings Plan
• Life insurance
• Critical Illness/Group Accident
• 24-hour physician available for kids
• MetLaw Legal program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans, hotels, and more
• LifeLock Identity Theft
• Savvy consumer wellness programs - from health care tips to financial wellness
• Dave Ramsey's SmartDollar Program
• U-Haul Federal Credit Union
• Wellness Program

Employer Culture & Policies:

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

Equal Opportunity Statement:

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Candidate Eligibility:

United States This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

Job Description Summary:

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach. If you, a family member, or friend are looking for a job change and are interested in a career in Human Resources, we welcome you to apply for our Human Resources Program Coordinator position! This is a great opportunity to join an enthusiastic team of approximately 8- 10 awesome team members and work in an energetic, positive atmosphere. Individuals who apply for this position must be well organized, motivated, upbeat, career-minded, growth-oriented and have a passion for customer service.

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