Human Resources Admin Assistant

U--hau; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Full Medical coverage

Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Life insurance

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul International in Phoenix, AZ, is hiring a Human Resources Program Coordinator. This full-time role supports daily HR operations, answering questions, guiding team members through processes, and maintaining accurate records.

The ideal candidate is well organized, customer-service oriented, and able to handle time-sensitive inquiries, audits, and E-Verify tasks. Onsite positioning with comprehensive benefits awaits.

Qualifications

• Candidates must complete interviews independently and avoid AI tools in the process.
• Excellent customer service and communication skills are essential.
• Strong organization and attention to detail are required.

Responsibilities

• Take incoming calls from team members who need help or information.
• Respond to incoming emails to provide guidance or resolution promptly.
• Document incoming requests and escalate unresolved intake to the appropriate unit.
• Open and Close E-Verify Cases and assist with time-sensitive mailings.
• Assist and research audit reports.

Skills

Customer service

Communication skills

Organized

Detail oriented

Productive

Microsoft Word

Microsoft Excel

Time management

Problem solving

Teamwork

Tools

MS Outlook

Microsoft Word

Microsoft Excel

Job description

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance).Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

If you, a family member, or friend are looking for a job change and are interested in a career in Human Resources, we welcome you to apply for our Human Resources Program Coordinator position!This is a great opportunity to join an enthusiastic team of approximately 8- 10 awesome team members and work in an energetic, positive atmosphere.

Individuals who apply for this position must be well organized, motivated, upbeat, career-minded, growth-oriented and have a passion for customer service.

Schedule/Hours:

• Full-Time Position
• Days Vary: Monday through Saturday
• Holidays
• Take incoming calls from team members who need help or information regarding a business process, policy, or procedure
• Respond to incoming emails to provide guidance or resolution in a timely manner
• Document incoming requests received
• Escalate unresolved intake to the appropriate business unit
• Open and Close E-Verify Cases
• Assist with time sensitive mailings
• Assist and research audit reports

Skills/Knowledge:

• Display a positive and professional attitude
• Good listening, verbal, and written communication skills including phone etiquette
• Detail oriented
• Productive
• Basic computer proficiency, working knowledge of word, excel and e-mail.
• Ability to work in a high-paced work environment
• Ability to resolve challenges and problem solve
• Must have the ability to change work direction at any given time
• Full Medical coverage
• Prescription plans
• Weight Watchers
• Onsite medical clinic for you and your family
• Opportunities for advancement
• Valuable on-the-job training
• Free online courses for personal and professional development at U-Haul University®
• Business and travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation, and sick days
• Employee Stock Ownership Plan (ESOP)
• 401(k) Savings Plan
• Life insurance
• Critical Illness/Group Accident
• 24-hour physician available for kids
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on cell phone plans, hotels, and more
• LifeLock Identity Theft
• Savvy consumer wellness programs - from health care tips to financial wellness
• Dave Ramsey’s SmartDollar Program
• Wellness Program

#LI-DJ1

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

20 East Thomas Road
Phoenix, Arizona 85012 Full-Time R258598

About Us

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.