HRIS Analyst – Talent Development, Growth

Jobtailor; Arizona; On-site; USD 75,000 - 110,000; Full time

Job summary

Jobtailor is seeking an HR Technology Specialist to configure and maintain HR systems, ensuring accurate data and efficient processes. You will partner with Product Management to turn business needs into effective configurations and drive enhancements with a focus on AI-enabled features.

The role requires experience with HR tech platforms, strong analytical skills, and the ability to collaborate across teams while maintaining data integrity and process automation.

Qualifications

• Experience configuring HR systems and validating data.
• Knowledge of Workday, ServiceNow or similar platforms.
• Strong written and verbal communication, able to translate tech concepts.

Responsibilities

• Configure and maintain standard HR technology functionality to support business processes.
• Partner with Product Management to clarify needs and translate requirements into configurations.
• Research and test new system capabilities, including AI features, and document value and risks.

Skills

HR Tech Config

Data Validation

Reporting

Process Automation

Root Cause Analysis

AI Capabilities

Education

Bachelor's degree in business, HR, IS

Tools

Workday

ServiceNow

Learning Platforms

Job description

• Configure and maintain standard HR technology functionality supporting business processes.
• Partner with Product Management to clarify business needs, document requirements, and translate requirements into system configurations and enhancements.
• Research and test new or updated system capabilities, including AI-enabled features, and document value, risks, and readiness considerations.
• Support system enhancements, workflows, integrations, and process automation through configuration, testing, validation, documentation, and deployment.
• Troubleshoot moderately complex system issues, perform root cause analysis, resolve issues within scope, and upscale advanced issues.
• Identify and recommend improvements to system usability, efficiency, and team member experience.
• Support system updates, releases, and upgrades, including impact review, testing, validation, deployment, and post-production support.
• Create and maintain system documentation, business processes, configuration details, test scripts, and user procedures.
• Support data integrity through audits, validation, discrepancy resolution, and system performance monitoring.
• Develop and maintain standard and moderately complex reports and dashboards, validate results, and help stakeholders interpret system data.
• Provide functional guidance and escalation support to HRIS Administrators.
• Collaborate with HR, Technology, vendors, and business teams on integrated HR technology solutions.
• Contribute to HR technology projects, implementations, optimization efforts, cyclical processes, and continuous improvement.
• Perform other duties as assigned.

Requirements

• Minimum of 2 years of experience supporting HR technology systems or similar platforms.
• Experience completing standard system configuration, testing, reporting, data validation, and issue resolution.
• Experience supporting system enhancements, releases, implementations, or cyclical HR processes.
• Experience with enterprise HR systems such as Workday, learning platforms, ServiceNow, or similar technologies is preferred.
• Bachelor's degree in business, human resources, information systems, analytics, or a related field, OR 2 combined years of equivalent experience relevant to the functional area.
• Working knowledge of HR system and technology concepts, including system configuration, data structures, business processes, and AI capabilities.
• Intermediate to advanced skills in Microsoft Office Suite.
• Ability to analyze moderately complex problems, identify root causes, and implement solutions within established standards.
• Ability to independently manage assigned work while seeking guidance for complex, ambiguous, or high-risk decisions.
• Strong critical thinking and problem-solving skills with attention to detail and data accuracy.
• Ability to collaborate across teams and build effective working relationships through clear, professional communication.
• Strong written and verbal communication skills, including the ability to translate technical concepts for non-technical audiences.
• Experience supporting projects, system enhancements, releases, or implementations with moderate complexity.
• Ability to manage multiple priorities and adapt in a fast-paced, evolving environment.
• Demonstrated commitment to maintaining confidentiality and handling sensitive information with discretion.
• Ability to sit, talk and hear consistently.
• Close vision and distance vision.
• Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally.

Core Competencies

Demonstrates expertise in configuring and maintaining HR technology systems, with a strong focus on data validation, reporting, and process automation. Proven ability to collaborate across teams and effectively communicate technical concepts to non-technical stakeholders.

Highest-signal resume keywords

• HR Technology System Configuration
• Data Validation and Reporting
• System Enhancements and Implementations
• Microsoft Office Suite
• Problem-Solving and Critical Thinking

Hard Skills

• HR Technology Systems
• System Configuration
• Data Structures
• AI Capabilities
• Testing and Validation
• Reporting
• Issue Resolution
• Process Automation
• Root Cause Analysis
• System Performance Monitoring

Soft Skills

• Collaboration
• Communication
• Attention to Detail
• Adaptability
• Confidentiality

Industry Keywords

• HR Processes
• Business Processes
• System Usability
• Continuous Improvement
• Stakeholder Engagement

Tools & Technologies

• Workday
• ServiceNow
• Learning Platforms