Human Resources Operations Specialist

Confidential; Orlando (FL); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid Holidays

401(k) with Company Match

Bonus Eligibility

Job summary

Confidential is seeking an HR Operations Specialist to support a multi-state workforce with DOT/FTA compliance, driver qualification files, and drug testing programs. You will manage onboarding/offboarding, employee records, and HRIS processes to ensure consistent policies and a positive employee experience.

The role partners with HR leadership to uphold confidentiality, compliance, and accurate documentation while supporting audits and employee relations initiatives.

Qualifications

• Requires degree in HR, business administration, or related field.
• 3+ years in HR/compliance administration or related area.
• Experience with DOT/FTA compliance and drug/alcohol testing preferred.

Responsibilities

• Administer DOT and FTA compliance programs and regulatory documentation.
• Coordinate drug and alcohol testing, including random and post-accident cases.
• Maintain HR records, lifecycle changes, and HRIS data accuracy.
• Administer onboarding, orientation, I-9, and offboarding activities.
• Provide guidance on HR policies and procedures to employees and managers.
• Assist investigations and employee relations matters as needed.

Skills

Organizational skills

Communication skills

Customer service

Multitasking

Bilingual English/Spanish

Education

Bachelor's/Associate degree in HR or related field

Tools

HRIS systems

Microsoft Office

Job description

Reporting to the Director of Human Resources, the HR Operations Specialist supports a multi-state workforce by administering critical HR operations, compliance, and employee lifecycle programs. This position is responsible for DOT and FTA compliance, driver qualification files, drug and alcohol testing programs, onboarding and offboarding administration, and employee records management. The role serves as a key resource for employees and managers, providing guidance on HR policies and procedures, supporting routine employee relations matters, and partnering with HR leadership to promote compliance, consistency, and a positive employee experience.

Key Responsibilities

• Administer DOT and FTA compliance programs, including driver qualification files, regulatory documentation, and drug and alcohol testing requirements.
• Coordinate random, post-accident, reasonable suspicion, return-to-duty, and follow-up drug and alcohol testing programs.
• Maintain compliance records and support audits, inspections, and regulatory reviews.
• Coordinate new hire onboarding, orientation, I-9 administration, and offboarding activities.
• Maintain employee records and process employment changes within HR systems.
• Serve as a resource for employees and managers regarding HR policies, procedures, and routine employee relations matters.
• Assist with investigations, policy application, employee engagement initiatives, and HR communications.
• Ensure confidentiality, accuracy, and compliance across all HR processes and documentation.

Qualifications

• Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• Three or more years of experience in HR, compliance administration, employee records management, or a related field.
• Experience with DOT/FTA compliance, driver qualification files, and drug and alcohol testing programs strongly preferred.
• Experience with onboarding, employee records administration, and HRIS systems preferred.
• Bilingual English/Spanish strongly preferred.
• Knowledge of federal, state, and local employment laws and HR best practices.
• Working knowledge of DOT regulations.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to handle confidential information with discretion.
• Proficiency with Microsoft Office and HR information systems.
• Ability to manage multiple priorities in a fast-paced environment.

Pay Range: $31.25 - $38.47 per hour

Benefits Include:

• Paid Time Off (PTO)
• Paid Holidays
• 401(k) with Company Match
• Bonus Eligibility

Confidential Search:

This opportunity is being conducted confidentially on behalf of a well-established, multi-state organization. Company information will be disclosed to candidates who are selected to advance in the interview process.

We are an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.